We’re here for you. For info and advice about navigating this stressful time, visit the COVID-19 section of your account.
We’re here for you. Find info and advice in the COVID-19 section of your account.


How can we help?

Change your company bank account

If your company changes its bank account, you can update this info in Gusto. Please remember, we must verify your new bank account before you can process a payroll. If eligible, you can use instant bank verification to get set up right away. If you do not use instant bank verification, you will get two test deposits sent to your account for verification.

Credit payments  and credit cards are not accepted—the account must be linked to a bank account.

  1. Sign into your admin account.
  2. Navigate to the Company Details section from the vertical left hand menu. 
  3. Navigate to the Bank Account section and click Edit.
  4. Enter in your new Routing Number, Account Number, and Account Type.
  5. Click Save & Continue.

Questions and Answers

Q: Can I add multiple company bank accounts?
A: Currently you can only add one company bank account for all payments. This includes payments for taxes, payrolls, contractor payments, and invoices.

Q: What is Instant Bank Verification (IBV)? 
A: IBV is an easy way to instantly connect your bank account to Gusto. We use the same technology that banks use to keep your account information safe so everything you provide is protected.

Q: What if I don’t get the test deposits?
A: Either the account information was entered incorrectly or the deposit amounts were entered incorrectly in Gusto. If the verification doesn't work, you'll be emailed with a request to make changes to your account details for proper bank setup.

Q: Does Gusto support alphanumeric bank accounts?
A: Yes. We allow users to use bank accounts with both letters and numbers.

Payroll, benefits, HR and more.