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Upload documents requested by Gusto Assurance

If Gusto Assurance has requested additional documentation, you can upload them from your Gusto Home page

  1. Click the Provide More Info to Run Payroll On Time home page notification.
  2. Follow the on-screen instructions and upload the requested documents.

If you encounter issues when attempting to upload documents, please review the troubleshooting tips below before contacting our Support team.

  • Try using Google Chrome - Gusto performs best when using this browser.
  • Ensure your browser is up to date. Instructions for how to do so for each of our supported browsers can be found below:
  • Clear the cache on your browser. Instructions for clearing your cache will vary depending on your browser. Accessing the Help menu on your browser should allow you to locate step-by-step instructions.

For additional support, contact customer support from the Help section of your account.

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