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State sales tax

Gusto is required to collect and remit sales tax on your Gusto product subscription in certain states. You can view the full list of required states and/or cities at the end of this article.

Tax rate based on filing address

Sales tax on services like Gusto’s varies by jurisdiction. If a jurisdiction considers any of our products as taxable, we’re required to collect and remit sales tax.

The company filing address stored in Gusto is used to determine the tax rate, and the tax charged will appear as a separate line item on your monthly invoice.

If you are a Gusto Partner, your clients may be charged sales tax on their Gusto subscription based on their filing address stored in Gusto.

Tax exempt organizations

Some, but not all charitable, religious, scientific, or educational organizations may be exempt from sales tax.

If you're a Gusto customer and would like to apply for sales tax exemption, please contact our Care team at (800) 936-0383.

Gusto partners with Avalara who will be validating tax exemption certifications on your behalf. Exemption validation typically takes 5-7 business days. If your application is approved before the end of the month, you will not be charged sales tax for the month, or months thereafter, so long as Gusto has valid proof of exemption as permitted by applicable law.

Sales tax jurisdictions - based on company filing address


  • Alabama
  • Arizona
  • Colorado*
  • Connecticut
  • Hawaii
  • Illinois*
    • Chicago
  • Kentucky
  • Maryland
  • Massachusetts
  • Minnesota
  • New Mexico
  • New York
  • Ohio
  • Pennsylvania
  • Rhode Island
  • South Dakota
  • Tennessee
  • Texas
  • Utah
  • Washington
  • West Virginia
  • District of Columbia (DC) 

*In applicable jurisdictions only. 

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