How can we help?

Integrate with 15Five

15Five is a performance management company that provides solutions for:

  • Check ins
  • Employee Appreciation 
  • OKRs
  • 360 Reviews
  • Fully customizable engagement surveys
  • Reports
  • And more...

Gusto integrates with 15Five to help streamline the performance management process by provisioning accounts for new hires and by keeping your employees’ details up-to-date in 15Five. 

Employee information that will sync includes:

  • First name (preferred first name will be used if set up in Gusto)
  • Last name 
  • Job Title 
  • Work address 
  • Manager 

Set up the integration

Complete or Concierge Gusto customers on any of the 15Five plan tiers have access to this integration– if you're on the Basic tier you may need to contact 15Five support to get the ability to generate API keys before getting started.

Step one: get an API key from 15Five

  1. Sign in to 15Five.
  2. Go to Settings.
  3. Click Features.
  4. Click Integrations
  5. Find the Public API option and click Enable or Manage. 
  6. Select Create new key.
  7. Name your API Key.
  8. Do not select “Limit access to High Fives only.”
  9. Click Save
  10. Copy the API key so you can add it in Gusto–save it somewhere safe in the meantime.

Step two: connect the accounts in Gusto

  1. Sign in to your admin Gusto account.
  2. Go to the App directory.
  3. Click Performance Management in app menu.
  4. Click 15Five
  5. Click Connect.
  6. Paste your API key from 15Five into the modal.
  7. Click Continue to setup.
  8. Select the dropdown next to each individual employee and choose whether you want to: 
    • Add this individual to Gusto as an employee 
    • Match this individual to an existing employee in Gusto 
    • Don’t import this individual to Gusto or sync their data 
  9. Click Match accounts.

Your 15Five and Gusto accounts are now connected. You can view integration details in the About tab of the integration in your Gusto account.

Provisioning a 15Five account for a new hire

Once the set up of the integration is complete you can start provisioning 15Five accounts for your new hires from Gusto. 

  1. Go to the Hiring section. 
  2. Click Hire a new person
  3. Indicate whether the person should be imported as an employee or contractor.
    • Complete or Concierge customers: let us know if you want to send an offer letter.
  4. Click Continue
  5. Complete any remaining information for the new hire on the following screen. 
  6. Click Save and continue.
  7. Go to "Create [employee’s name] software accounts" and click Start.
  8. Review the existing apps connected to your account and select Save & continue.
  9. Check the box for 15Five and select Save & continue.
  10. Review the summary page and click Create accounts.

Your new employee will receive a welcome email to join 15Five on their hire date. If their hire date is in the past, the welcome email will be sent right away. 

Deprovisioning a 15Five account

Dismiss an employee in Gusto

You can deprovision an account when you dismiss an employee in Gusto. Their 15Five account access will be removed at midnight on their dismissal date, or immediately if the dismissal date is backdated.

Deprovision a current employee 

  1. Go to Settings.
  2. Click the Integrations tab.
  3. Click Connected apps.
  4. Select 15Five
  5. Next to the employee's name, click the three-dot Actions icon.
  6. Click Remove account.
  7. Review and click Remove.

The employee’s 15Five account access is now removed.

Unmatch an employee

  1. Go to Settings.
  2. Click the Integrations tab.
  3. Click Connected apps.
  4. Select 15Five
  5. Click Match accounts.
  6. Click the dropdown next to the employee’s name and select Unmatch account.
    • The dropdown will change to "Don’t import to Gusto."
  7. Click Match accounts.

The employee’s information will no longer sync to 15Five. 

Still need help? 

Check out 15Five’sHelp Center or contact us from the Help section of your Gusto account.

Payroll, benefits, HR and more.