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Integrate with SINC

SINC bridges the gap between construction worksites and the office, providing a user-friendly mobile platform for staff to communicate key data on site and in real time. Features include timekeeping, staff scheduling, job costing, project management, and more. 

Gusto integrates with SINC to pull your time tracking information from SINC to Gusto.

Customers who join Gusto from SINC will receive Gusto free for their first 3 months.

Set up the Gusto < > SINC integration

  1. Sign in to SINC.
  2. Click the menu icon in the top-left corner.
  3. Click Payroll.
  4. If you’re already a Gusto user, click Login to Gusto. If you’re not a Gusto user, click Create a Gusto Account to get started. 
    • If you clicked Create a Gusto account: you’ll be asked to get started using the email address SINC pushed over, or a Google account. Once selected, check your inbox from an email from Gusto walking you through the next steps to onboard.
  5. Enter your Gusto sign-in credentials and click Sign In.
  6. Select which company(ies) you’d like to authorize and click Authorize.
    • You’ll be redirected back to SINC. Check for the “Staff Setup” tab to confirm the connection was a success.
  7. Match each employee in SINC (left side) with the corresponding person in Gusto (right side).
    • Some employees may already be matched based on name and email. 
    • Click Invite for any employees that existed in Gusto but do not yet have a SINC account.
  8. If an employee has multiple jobs, you’ll also be asked to select the “Job” that hours synced from SINC should correlate to. 

An employee sync will occur automatically each day at 12am PST. Click on the icon near the "Last Sync" label in the top right to manually pull the latest Gusto details if needed. 

Export timesheets from SINC to Gusto

  1. From the Payroll integration page in SINC, click Go To Submit Timesheets, or click the Submit Timesheets tab at the top of the screen.
  2. Select the Gusto pay period from the dropdown.
  3. Select one employee or select all employees for whom you’d like to push timesheet info to Gusto for. 
  4. Review the shifts for all.
    • If there’s an incomplete shift, click the entry to force clock it out.
    • If overtime is enabled, then those calculations will be pushed when submitting timesheets. If not, only regular hours will push to Gusto.
  5. Click Submit Timesheets.
    • Important: Once you’ve submitted a timesheet for an employee for a pay period, you cannot go back and edit hours in SINC and resubmit the timesheet. Any edits required must then be made in Gusto directly.

To view the submitted timesheets, go to the Payroll section and select Payroll history of your Gusto account and review the “Hours” column for the applicable pay period.

Troubleshoot syncing issues

Review the error messages below to get help.

  • Error message: There are either no completed shifts for the selected employee(s) for the chosen pay period, or they have already been submitted to Gusto.
    • There might not be completed shifts for the selected employee(s) for the chosen pay period. If there are no shifts added, go to Add Missing Shift in the left-menu and add the required shifts for the specific employee in that pay period.
    • You may have already submitted the hours to Gusto, if so, all edits will need to be made in Gusto.
  • Error message: It looks like a Gusto account already exists for this user. Try logging in instead, or you may need to complete the account setup by clicking on Finish Setup in the email you received from Gusto.
    • Instead of trying to create a gusto account from SINC, click Login to Gusto if your account was already established. You may also need to click on Finish Setup in the email from Gusto to complete your account creation.

Disable the integration

Disabling the integration is irreversible. 

  1. From the Gusto integration page, click the Gusto Settings tab.
  2. Select to Delete Gusto session and unauthenticate.
  3. Click Unauthenticate Gusto
  4. Click Yes.

Still need help? 

Check out SINC’s Help Center, their FAQ list, or contact them directly by:

Payroll, benefits, HR and more.