As your insurance broker, Gusto can help you build a benefits package, run open enrollment for your team every year, automate your payroll deductions, and manage your team's benefit enrollments and terminations.
When you transfer your broker of record to Gusto, we notify your insurance carriers that Gusto will be managing your company's benefits moving forward. Your employees won't experience any changes during this time and can continue using their current benefits. After the transfer is complete, your team's pre-tax deductions are automatically integrated with payroll, and you and your employees can view and manage benefits directly in Gusto.
Your company's eligible to transfer benefits to Gusto if your insurance plan's renewal date is at least 3 months away. Once your renewal date has passed, you can transfer your benefits immediately.
Step 1: Gather your company's policy info
In order to start processing your transfer, we'll ask for the following info about your plans. You can usually find this information on your personal insurance card or your carriers' billing invoices.
Here are a few places you can look ffor your company's policy ID number.
If you still need assistance, reach out to our benefits advisors at [email protected] and we'll do our best to help.
Step 2: Initiate the transfer in Gusto
Any admin with benefits permissions can initiate the transfer. When it's time to sign forms, make sure that the company's benefits signatory does so. The signatory is the person at your company who the insurance carriers recognize as authorized to sign policy documents. This is often the who signed the initial insurance application.
Once you have your information, you can initiate the transfer:
We'll keep you updated on your account's status as we work with your insurance carriers on moving your benefit information. Transferring your benefits to Gusto typically takes 6–8 weeks.
Contact our Benefits Onboarding team at [email protected] if you have any questions along the way.