What to do if you get a tax notice from an agency

From time to time, you may get notices in the mail from the IRS and/or state agencies regarding your company’s withholding and/or unemployment tax accounts. Many of these notices can be resolved on your own by verifying and/or updating the settings in your Gusto account.

If the notice is regarding an upcoming change to your deposit schedule or unemployment tax rate, you can make the change in Gusto without our assistance.

If you need to edit other federal or state details, see our guidance in this article.


Agencies do not send notices to Gusto directly so it’s important that you read and take action before any listed deadlines or effective dates of requested changes.

Notices you should report to Gusto

If you can't resolve the notice on your own, are unsure what the notice is in reference to, or the tax notice has a missing payment or balance owed, follow the steps in the Report and upload a tax notice in Gusto dropdown below.

Click How to review your notice to help you understand what kind of notice you received and what additional action you can take to help speed up the time it takes to resolve the issue.