There are a few options for receiving payment from your employer through Gusto at no fee to you. At this time, Gusto does not support prepaid debit cards for contractor payments.
Note: Paystubs are dependent on when your employer processes payroll. Contact your employer if you're missing a paystub or have any questions about your payment timeline. Your direct deposit is dependent on your bank's processing times. Depending on when they process your payment, the funds may hit your bank account at any time during the day.
If you're an admin, head to this article to learn how to pay contractors.
If you do not see the Personal Details tab, it might mean you're an employee and have different payment options.
Set up direct deposit for your payments If you're set up for a check payment method, you can change this to direct deposit in your Gusto account.
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Sign in to your Gusto account.
- Click My profile.
- Go to the Pay section.
- In the “Payment” section, click edit.
- Enter your routing number, account number, account type, and display name.
- To help protect certain sensitive information in your account (ex. bank details), you may be asked to re-enter your 2-step verification code and provide your current bank account details in full, before updating the bank information. If you get stuck, troubleshoot 2-step verification issues here, or contact us from the Support section of your account for additional help.
- Click Save.
You'll now be paid by direct deposit on future payments that have not already been processed.
We'll verify your bank account with a test transaction on our end—no action is needed from you. You can view the direct deposit authorization form at any time in your account under the Documents tab.
Change your payment method to check payment If your payment method is set to direct deposit, you can be paid by check instead—you'll just need to remove all bank accounts in your profile.
- Click My profile.
- Select the Pay section.
- Next to the bank account you're using for direct deposit, click Edit.
- Scroll all the way down, and click Remove Account.
- We'll send you code via text or email. Enter this code in the pop-up screen in your Gusto account.
- Repeat this process if you have multiple bank accounts (for US employees only).
You'll be paid by check moving forward (for all payrolls
submitted after this change was made), and that check should come directly from your employer.
Troubleshoot incorrect direct deposit account numbers After you've entered your account and routing number for direct deposit payments, we'll verify your bank account with a one cent test transaction.
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Verification can take a few days—payments may not go through on payday unless the specific account has been verified.
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Bank errors—if we receive a bank error at any point, the bank information may need to be updated and verified. Update the information as soon as possible.
- You and your administrator will be notified that we could not process the test transaction, and both of you will get additional reminder emails every three business days.
- If no action is taken within 12 business days, we'll return any direct deposit payments back to the company's bank account.
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Account number formatting—Gusto accepts alphanumeric routing and account numbers but does not support account numbers with dashes, semicolons, commas, questions marks, etc.
Once the bank account information is updated, we'll automatically resend any payments to the updated direct deposit account in the next few business days.