Once an admin has added you to Gusto, you’ll need to complete your onboarding before you can be paid internationally.
To stay compliant, you're required to fill out either a Form W-8 BEN or Form W-8 BEN(E)—we'll generate it for you after you start onboarding in Gusto. If you need help completing it, we recommend working with a tax advisor—we cannot advise.
Once details are entered, they cannot easily be edited—make sure all information is 100% accurate. If anything is saved incorrectly, your employer will need to contact Gusto to help with the updates.
Payroll administrators at the company can now pay you in Gusto. On paydays, you’ll receive a payday email from Gusto.
To stay compliant, you're required to fill out either a Form W-8 BEN or Form W-8 BEN(E). If you need help completing it, we recommend working with a tax advisor—we cannot advise.
Businesses are required to complete and submit Form W-8 BEN E—we'll generate it for you when you enter your details in Gusto.
Consult a legal or tax advisor and complete the appropriate section based on your entity type.
Sign, print, and date the form.
If you need to update bank account information, and cannot do so on your own in your Gusto account, contact your employer.
Reminder: If Gusto receives a bank error while attempting to pay you, we'll send you a request to update the bank account information directly. The most common pieces of information that need updating are:
If you need to be paid to the new bank account, work with your employer to get the necessary payment(s) scheduled (or rescheduled).
If you have an international contractor profile in Gusto:
You'll be able to view historical payments attempted and details like:
To view or add documents to your Gusto account:
Show or hide your birthday and phone number (with coworkers)
Reach out to your employer first—if they're unable to help, they can contact Gusto from the Help or Priority support section of their Gusto account.
If you still need help: