If you encounter issues when using Gusto's website, please review the troubleshooting tips below before contacting our Support team.
- Try using Google Chrome—Gusto performs best when using this browser.
- Make sure your browser is up-to-date. Instructions for how to do so for each of our supported browsers can be found below:
- Clear the cache and cookies on your browser. Instructions for clearing your cache will vary depending on your browser. Accessing the Help menu on your browser should allow you to locate step-by-step instructions.
Errors from language translation
In some browsers, automatic language translation modifies Gusto’s website in a way that causes errors.
- Temporarily disable translation on the page and try again. Letting the original English-language version of Gusto load, then re-enabling translation will often resolve the issue.
- Use Google Chrome on a computer instead of a phone. Gusto has been tested for best performance using this browser.
For additional support, contact us from the Help or Priority support section of your account.