The price for the Concierge plan is a flat $149 base fee plus $12 per active employee and $12 per contractor paid, per month. Head to this article to learn how to change your plan.
Concierge gives access to certified HR pros and resources so you as the employer don't have to do it alone! Having Concierge means you can protect your business, get personal support from certified experts, and help with expanding your team. As a Concierge customer, you can tackle the tricky aspects of running a business, without having to hire an in-house HR expert.
Having the Concierge service also puts your company in touch with a dedicated support team made up of a group of knowledgeable customer service reps. This team is here as a resource for all things Gusto, from payroll to benefits questions. Concierge service gives customers access to the following:
Q: If I upgrade my company's account today, can I speak to an HR pro right away?
A: Yes! As long as the HR-designated admin is the person who will be speaking to the Pro, they'll have access to the portal immediately upon upgrading.
Q: Is there a sample handbook I can see before I upgrade?
A: No. Since HR Handbooks are customized based off of company-specific questions, there isn't an example handbook we can provide at this time.
Q: I got a form from the state (Unemployment, Disability, etc); can the HR team fill it out for me?
A: No. Our HR team acts mainly in an advisory capacity, and doesn't assist in filling out forms on behalf of companies.