With our Premium plan, or the Plus plan with the Priority support and HR services add-on, you can get direct access to a dedicated support team and Certified HR experts and resources powered by Mineral. Learn more and upgrade your plan in-app.
With our Premium plan, or Priority support and HR services add-on, you get access to:
HR services give customers access to the following:
Q: If I upgrade my company's account today, can I speak to an HR expert right away?
A: Yes. Primary admins, full access admins, and any HR and onboarding admins who have HR Resources permissions will have access to the portal immediately upon upgrading.
Q: Is there a sample handbook I can see before I upgrade?
A: No. Employee handbooks are highly customized using the Smart Employee Handbook creator tool, which means handbooks are tailored based on employee location, employee count, and admin preferences. Therefore, a sample is not available.
Q: I got a form from the state (Unemployment, Disability, etc.); can the HR team fill it out for me?
A: No. The HR team acts mainly in an advisory capacity, and doesn't assist in filling out forms on behalf of companies.
Q: My HR Resource Center used to look different. It is possible to log back into my previous platform experience?
A: We’ve upgraded to HR Resources powered by Mineral, which is an updated, improved experience of the HR resources you used previously. Your data, handbooks, and more are still available, just with a new look and experience. Once your upgrade is complete, similar to updating an app on your phone, it's not possible to revert to the previous HR Resource Center experience.