Integrate with Culture Amp

Culture Amp is an all-in-one employee experience platform that can empower your teams and fuel positive change with employee engagement, performance, and development tools.  

Set up the Gusto and Culture Amp integration to more efficiently maintain employee data. With Gusto as your system of record, changes made to employee info in Gusto can quickly sync to your records in Culture Amp. 

Connect to Gusto from Culture Amp

Before you start

  • Heads up: if there are any Culture Amp users who don’t have a Gusto employee profile, their Culture Amp account will be deactivated after the initial sync. 
  • Complete, Concierge, and Select customers: you have the option to exclude specific people’s data from syncing to Culture Amp. If you'd like to do this, follow the steps in the link below before connecting your company's accounts.

Connect to Gusto from Culture Amp

Follow these steps to connect your company's Gusto and Culture Amp accounts. You can also follow along with Culture Amp’s integration setup video.

  1. Sign in to your Culture Amp admin account.
    • You must have account administrator access in both Gusto and Culture Amp to set up the integration.
  2. Go to Settings.
  3. Navigate to the Data integrations tab. 
  4. Click the Gusto tile.
  5. Click Set up Gusto integration.
  6. Click Connect to Gusto.
  7. Enter your Gusto admin credentials and click Sign In
  8. Click Authorize to allow Culture Amp to access your company’s Gusto account. 
  9. You’ll be redirected to Culture Amp. If you have access to more than one company’s Gusto account, under “Company to sync” make sure to select the one company that should be associated with the Culture Amp account.
    • If you have admin access to more than one company and want to integrate their accounts as well, finish these steps for the first company, then sign in to each of your Culture Amp accounts and repeat these steps. 
  10. Next you’ll choose what kind of employee data you want Gusto to send to Culture Amp. Under “Additional fields,” check the box next to each field you want to include in the sync. 
  11. In the “Set sync settings” tile, we recommend that you do not yet turn on the daily sync—first complete the setup steps then run a manual sync. This will let you review how the synced data will affect any employee data already in Culture Amp. 
  12. Under “email address,” indicate who should be contacted if Culture Amp detects any syncing errors. 
  13. Click Save settings
  14. Click Sync
  15. Once Culture Amp validates the data and you resolve any flagged issues, click Next.
    • To resolve flagged issues, refer to the “Troubleshoot syncing issues” section below or contact Culture Amp support.
  16. Click Import data.
  17. Click Go to Users to review the newly imported users. 

Your company’s Gusto and Culture Amp accounts are now connected. The next time you run a manual sync, or overnight if you enable a daily sync, Culture Amp will import employee data from Gusto. 

After the first sync: check your demographic fields 

If you selected additional fields to sync in step 10 above (e.g. employee department, job title, etc.) we recommend reviewing the Account demographics section in Culture Amp for duplicates after the first sync runs. If there were any fields with a different name in Gusto than in Culture Amp, they're added as a new demographic in Culture Amp. This can affect reporting if you track survey results by demographic groups.  

Here’s how to check your demographics:

  1. In Culture Amp, go to Settings.
  2. Choose the Account demographics section. 
  3. Review the list of demographics. If there were any fields with a different name in Gusto than in Culture Amp, they were added as a new demographic after your first sync. 
  4. If a new demographic has been created, Culture Amp recommends you delete the old demographic. This can help prevent confusion about which field to use going forward. This will not impact any previous survey results or comparisons. 

If you want to map a field in Gusto to a particular demographic in Culture Amp for your next survey, reach out to Culture Amp Support

Enable automatic syncing or run a manual sync

Enable automatic daily syncing

If you’d like employee info to automatically update once a day, stay signed in to Culture Amp and follow these steps:

  1. Go to Settings.
  2. Navigate to the Data integrations tab. 
  3. Click Configure
  4. Click Edit
  5. Scroll to “Step 3: Set sync settings” and click the toggle next to “Turn on daily sync.” 

Employee data will sync from Gusto to Culture Amp nightly. Culture Amp’s Data integrations tab lists the date of the last sync in the Gusto tile. 

Manually sync information to Gusto

Whether or not you have daily syncing enabled, you can run a manual sync anytime in Culture Amp. 

  1. Sign in to your Culture Amp admin account.
  2. Go to Settings.
  3. Navigate to the Data integrations tab. 
  4. In the Gusto tile, click Sync data.  
  5. Once the sync is complete, the date and details of the last sync run are listed in the Gusto tile.