Integrate with CSA360

CSA360 provides a comprehensive and easy to use security management solution for venues across the nation. Their numerous modules can assist with your day-to-day security operations  such as incident and dispatch tracking, shift and event management, employee and guest communication solutions, and more. 

With the Gusto and CSA360 integration, you can sync shifts and employee info from the CSA360 HR Commander Module directly to your Gusto payroll. 

Customers who join Gusto from CSA360 will receive Gusto payroll free for their first 3 months.

Connect to Gusto from CSA360

1. Sign in to CSA360.
2. Go to the HR Commander section
3. Click the Roll Call tab.
4. On the right side of your screen, click Link with Gusto. 
5. Enter your Gusto admin credentials and click Sign in. 
   • If you’re new to Gusto, click Want to sign your company up with Gusto?. Set up your account and then return to step 1 to finish connecting your CSA360 account. 
6. Select the account(s) you’d like CSA360 to have access to and click Authorize.
   • CSA360 will have access to sync and update payroll data and fetch employees and their jobs. 

When the connection is complete, data from Gusto is displayed and in CSA360’s HR Commander section under the “Roll Call” tab. It also includes a timestamp of the last sync. In Gusto, CSA360 is added to your App directory under “Connected apps.”

Data syncing 

What to know about data syncing: 

• It’s automatic. Data syncs between Gusto and CSA360 automatically whenever you refresh your page in CSA360 and before taking relevant actions. 
• You can run a manual sync anytime if you want to be sure data is updated. See “Manually sync info to Gusto.”
• How CSA360 counts hours when syncing to Gusto: 
• Shifts that took place outside the current pay period are not counted. Once payroll has been run for a given pay period, the hours can’t be changed. 
• Duplicate shifts aren’t synced. If a selected row matches a shift that already exists in Gusto, it’ll be ignored. 
• CSA360 pulls the most recent count for the saved payroll and then adjusts the hours in Gusto as needed.
• For each row selected when syncing, CSA360 goes shift by shift to tally the hours. Anything over 8 regular hours is added to overtime hours. If an employee has multiple shifts selected, their regular and overtime hours are combined into one row before being sent to Gusto. 

Manually sync hours to Gusto

Follow these steps If you want to instantaneously send data from CSA360 to Gusto payroll.

1. Sign in to CSA360.
2. Go to the HR Commander section
3. Click the Roll Call tab.
4. In the table, select the shifts you want to sync to Gusto.
5. Click Change Status.
6. Select either Pending or Approved.
   • Pending will remove the hours from the employee’s hour count.
   • Approved will add the hours to the employee’s hour count.
7. Payroll will immediately update with the new hours.

Sync new hires between Gusto and CSA360

Import a new hire from Gusto to CSA360

If you’ve hired a new employee in Gusto, follow these steps to import their info to CSA360. 

1. Sign in to CSA360.
2. Go to the Settings section. 
3. Choose the Users tab.
4. Click Import from Gusto. 

Select the new hire and finish setting up their CSA360 profile with the info prepopulated from Gusto. 

Export a new hire from CSA360 to Gusto 

If you’ve added a new hire to CSA360 and want to send their info to Gusto for faster onboarding, follow these steps. 

1. Sign in to CSA360.
2. Go to the Settings section. 
3. Choose the Users tab.
4. Click the name of the person you’re sending to Gusto. 
5. Click Send to Gusto.

CSA360 will immediately create a new profile for the new hire in Gusto. From your admin account, head to the People section, select Team members, and toggle to the Onboarding team members tab and find their name to finish their onboarding. 

Troubleshoot syncing issues

Why does my user in CSA360 not have any Gusto jobs listed?

CSA360 matches users to Gusto employees using their first and last name and date of birth. You may need to update their info in Gusto or CSA360 so it’s the same in both systems. 

Still need help? 

Contact CSA360 directly at (317) 436-1677 or [email protected].