Integrate with 15Five

15Five is a performance management company that provides solutions for:

With the Gusto and 15Five integration, you can streamline your performance management process. Gusto can automatically provision 15Five accounts for new hires and sync your employee’s info to keep their data up to date. If you enable performance data syncing when you set up the integration, 15Five can also send employee performance data to Gusto. 

Employee info that syncs from Gusto to 15Five:

Performance data that syncs from 15Five to Gusto (as long as you enable this at setup):

Set up the integration

All Gusto customers can access this integration. The account provisioning feature is available to Complete, Concierge, and Select plan customers. 

Step one: get an API key from 15Five

  1. Sign in to 15Five.
  2. Go to Settings.
  3. Click Features.
  4. Click Integrations
  5. Find the "Public API" row and click Enable or Manage. 
  6. Select Create new key.
  7. Name your API Key.
  8. Do not select “Limit access to High Fives only.”
  9. Click Save
  10. Copy the API key so you can add it in Gusto – save it somewhere safe in the meantime.

Step two: connect the accounts in Gusto

Before you connect your accounts with the steps below, we recommend that you ensure that each of your employees has a work email listed in Gusto. This will prevent their personal email addresses from syncing to 15Five.

  1. Sign in to your Gusto admin account.
  2. Go to the App directory.
  3. Under “Categories,” click Performance.
  4. Choose 15Five
  5. Click Connect.
  6. Click Existing 15Five account if you’re already a 15Five user.
    • If you’re not, click No 15Five account yet
  7. Click Continue.
    • If you’re creating a new account, you’ll be redirected to 15Five for setup. 
  8. Paste your API key from 15Five into the modal.
  9. Click Continue to setup.
  10. Indicate whether everyone on your 15Five account is paid through Gusto.
  11. Click Save and continue.
  12. Choose any additional features you’d like the integration to run for you (such as syncing performance data or employee data). 
  13. Click Save and continue.
  14. Match each employee’s Gusto and 15Five accounts by clicking Select an option next to their name. 
    • Add as a new employee creates a new Gusto profile for the employee and lets you add them to payroll. 
    • Don’t match in Gusto excludes that person from the integration. Their 15Five access and data won’t be affected.
    • Match with existing Gusto account lets you select the Gusto profile to match with their 15Five account. 
  15. Click Match accounts.

Your 15Five and Gusto accounts are now connected. You can view integration details in the About tab of the integration in Gusto. Employee data will sync from Gusto to 15Five nightly. If you enabled performance data syncing, you can view the synced data from each employee’s Gusto profile (in their Performance tab).

Provision a new hire’s 15Five account from Gusto

Once you set up the integration, Complete, Concierge, and Select plan can start provisioning 15Five accounts for new hires from Gusto. 

  1. Click the People section and choose Hire & onboard
  2. Click Hire a new person
  3. Indicate whether the person should be imported as an employee or contractor.
    • Let us know if you want to send them an offer letter.
  4. Click Continue
  5. Complete any remaining information for the new hire on the following screen. 
    • Email: we recommend including their work email. If you list only their personal email, any 15Five communications will be sent to their personal email.
  6. Click Save and continue.
  7. Go to "Create [employee’s name] software accounts" and click Start.
  8. Review the existing apps connected to your account and select Save & continue.
  9. Check the box for 15Five.
  10. Click Save & continue.
  11. Review the summary page and click Create accounts.

Your new employee will receive a welcome email to join 15Five on their hire date. If their hire date is in the past, the welcome email is sent immediately.

Disconnect employee accounts

Dismiss an employee in Gusto

You can remove an employee's access to their 15Five account at the same time that you dismiss an employee in Gusto. Their 15Five account access will be removed at midnight on their dismissal date, or immediately if the dismissal date is backdated.

Remove 15Five access for a current employee 

If you're not dismissing the employee but you want to remove their access to 15Five, follow these steps.

  1. Sign in to your Gusto admin account.
  2. Go to the App directory.
  3. Click Connected apps.
  4. Select 15Five
  5. Next to the employee's name, click the three-dot Actions icon.
  6. Click Remove account.
  7. Review and click Remove.

The employee’s 15Five account access is now removed.

Unmatch an employee

Unmatching only disables the syncing of an employee's data between 15Five and Gusto. Their access to 15Five is not changed.

  1. Sign in to your Gusto admin account.
  2. Go to the App directory.
  3. Click Connected apps.
  4. Select 15Five
  5. Under the “Accounts” tab, find the name of the employee you want to unmatch.
  6. In the “Action” column, click the three-dots icon for that employee.
  7. Click Unmatch account.

The employee’s data will no longer sync between 15Five and Gusto.

Still need help? 

Check out 15Five’s Help Center or contact us from the Help section of your Gusto account.