Save time and easily run payroll with no mistakes by making Jobber your source of truth for team member work hours and expenses. Jobber handles your time tracking, and your team members can clock in and out through the Jobber mobile app.
With the Gusto and Jobber integration, approved timesheets and reimbursable expenses automatically sync from Jobber to Gusto so you can run payroll more easily.
The integration is available to customers on the Connect or Grow pricing plans and any Gusto plan. To check what Jobber plan you're on: Sign in to Jobber and go to the gear icon > Account and Billing. If you have any questions about your plan's features or pricing, Jobber's support team is here to help.
This data syncs from Jobber to Gusto for hourly employees:
- Regular hours
- Overtime hours
- Double overtime hours
- Reimbursable expense data (if available and enabled in your Jobber settings)
Salary, contractor, and commission employee types are not supported by the integration.
Connect the integration and sync hours to Gusto Follow the steps below to connect the integration and start syncing timesheet data from Jobber to Gusto.
- Sign in to your Jobber admin account.
- On the left side navigation, click Apps.
- Select Gusto.
- Choose Connect.
- Click Allow Access.
- Select Connect to Gusto.
- Enter your Gusto admin credentials and click Sign In.
- Select the Gusto company you’d like to connect to Jobber.
- If you have more than one Gusto company, you’ll need a Jobber account for each one. Repeat these steps for each pair of Gusto and Jobber accounts you want to connect to each other.
- Choose Authorize.
- Select what kind of data you want to sync from Jobber to Gusto. You may change this later if needed.
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Timesheet hours only: With this option, approved timesheet hours will automatically sync to Gusto.
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Timesheet hours and reimbursable expenses [coming soon]: Both approved timesheet hours and reimbursable expenses will automatically sync to Gusto.
- Click Continue.
- Next, you’ll match your team members’ Gusto and Jobber accounts to each other. For each Jobber account on the left, choose the Gusto profile it corresponds to.
- If you do not want someone’s data to sync to Gusto (ex: a salaried employee): Select Don’t sync data to Gusto.
- If a team member is missing from the list of Jobber accounts: Add them as a Jobber user. Return to this screen and click Refresh list to match their accounts.
- If you see an exclamation point icon next to someone’s name: This means a user has a Jobber account but a matching Gusto account has not been found. If needed, add them to Gusto then return to this screen in Jobber to match them.
- Once you select a Gusto profile for each Jobber team member, click Continue.
- Choose your overtime settings (you can change these later if needed):
- Start of workweek: Select the day of the week on which your payroll workweek begins.
- Overtime: Click the checkbox next to each overtime rule that applies to your business. Then enter the number of worked hours at which the rule applies.
- Click Continue.
- The integration is connected. Timesheet data will sync from Jobber to Gusto each time you approve timesheets in Jobber.
Important: Once you connect the integration, use Jobber to enter and manage hours. If you or your team members enter any hours directly in Gusto, they will be overwritten by the hours that sync from Jobber.
View synced hours in Gusto
When you approve a timesheet in Gusto, the hours are immediately sent to Gusto. If you already have the Gusto Run payroll screen open in your browser, refresh the page to see the update. If not, here’s how to get there:
- Sign in to your Gusto admin account.
- Head to the Run payroll section.
- Find the pay period and click Run payroll.
- Scroll to review your team members’ hours and additional earnings.
Approve timesheets in Jobber and send them to Gusto
- Click here to for steps to approve timesheets in Jobber.
- Once you approve a timesheet, the hours are immediately sent to Gusto.
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Sign in to Gusto to review the synced hours and run payroll.
To learn more about timesheets and timers, check out Jobber’s help center.
Change your sync settings Follow the steps below to change your overtime rules, the kind of data that syncs, or to match new team members’ Gusto and Jobber accounts.
Change your overtime rules
If you need to change your company’s overtime rules, here’s how:
- Sign in to Jobber.
- On the left-side navigation, click Apps.
- Select Gusto.
- Click Manage App.
- Choose Overtime Rules.
- Edit your overtime rules as needed.
- Your changes are automatically saved.
Change what kind of data that syncs from Jobber to Gusto
When the integration is connected, timesheet hours always sync to Gusto for matched employees. You may also have the option to sync reimbursable expenses as well. Here’s how to view or change what data syncs:
- Sign in to Jobber.
- On the left-side navigation, click Apps.
- Select Gusto.
- Click Manage App.
- Choose the Sync Settings tab.
- Select the data you want Jobber to send to Gusto:
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Timesheet hours only: With this option, approved timesheet hours will automatically sync to Gusto.
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Timesheet hours and reimbursable expenses [if available]: Both approved timesheet hours and reimbursable expenses will automatically sync to Gusto.
- Your changes are automatically saved.
Match or re-match new team members’ Gusto and Jobber accounts
If you add a new employee in Gusto, Jobber syncs their info and attempts to match them to a Jobber profile within 6 hours. Here’s how to check or edit the team member’s account matching in Jobber:
- Sign in to Jobber.
- On the left-side navigation, click Apps.
- Select Gusto.
- Click Manage App.
- Choose the Team Members tab.
- Select the Gusto account that corresponds to Jobber account.
- If you do not see the account you’re looking for, click Refresh list. Make sure you’ve added the team member to Gusto and added them to Jobber.
- Your changes are automatically saved.
Troubleshoot syncing issues If the integration loses connection, Jobber will display an alert in your dashboard.
Here’s how to check for an alert and reconnect the integration:
- Sign in to Jobber.
- In the top navigation bar, look for a red alert.
- Click Gusto has 1 alert.
- Choose Reconnect Integration.
Once you reauthorize the integration, data will resume syncing from Jobber to Gusto.
Disconnect the integration If you no longer want data to sync from Jobber to Gusto, follow these steps to disconnect the integration. Previously synced data is not deleted.
- Sign in to Jobber.
- In the side navigation, click Apps.
- In the App Marketplace, select Gusto.
- Choose Disconnect.
- Select Yes.
Data will no longer sync between Jobber and Gusto. You can always reconnect the integration later by following the same setup steps at the beginning of this article.