For now, paying international employees is only available to some customers—if you do not have the option to add an international employee, stay tuned for the upcoming feature release.
You can now use Gusto to pay international employees in Canada—add your international employees for $699 per employee per month, and manage them with the rest of your team.
Here’s how it works
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An employer of record (EOR) is an employment services provider enabling you to employ people in other countries while complying with local tax and employment laws. An EOR handles everything required to hire, pay, and manage employees, including payroll, benefits, taxes, stock options, and local compliance.
Through an EOR, a company can hire employees in another country without having to set up a local entity, which can be expensive and take months. Having an EOR in place can help an SMB quickly, affordably, and compliantly hire international employees.
As the legal Employer or Record, for all counties that you onboard an international employee in, our partner Remote is responsible for staying compliant with local employment and tax regulations. This means:
You can also always review Remote's terms of services, before, or after you hire your first international employee in Gusto.
Here are a few things you should know:
For now, we only support international employees in Canada—here’s how to get started:
We’ll invite the international employee to review and accept the employment details in Gusto, and email you if they ask for any changes. Once they accept the employment details, Remote will invite them to create an account, where they’ll finish onboarding, including:
If all of the above is not completed before the start date you entered, you’ll need to push the start date back.
Review the changes with them directly—once you’ve come to an agreement, we recommend confirming them by email. Then;
If you need to update employment details before they've been accepted, or the international employee requests a change to the employment agreement, review the changes with them directly. Once you’ve come to an agreement, we recommend confirming them by email, and then updating the details using the instructions below.
We’ll send an email for them to review and accept the new employment details.
All international payrolls are automatically run via Gusto Global, powered by Remote. When you hire an international employee, our partner Remote sets them up for automatic payrolls. Based on the country, they'll be paid monthly, or semi-monthly.
You’ll see the upcoming payrolls in Gusto when you go to the Payroll section and click Run payroll.
Admins can create, view, accept, or reject international employee expenses.
Some functionality may differ from the expense-experience for domestic employees:
To learn how to manage your expenses in Gusto, head to our article with expense reimbursement instructions.
At this time, admins cannot create a time off request on behalf of the employee. In the near future, you'll be able to manage time off requests and policies right from your Gusto dashboard.
You can add a signing bonus when you add your international employee as a team member in Gusto—this amount will automatically be added to the first or second payroll, depending on payroll cut off dates.
Email [email protected] with any other additional pay requests for your international employee. Include the following:
You'll soon be able to add one-time (monthly) bonuses, commissions, and other allowances right from Gusto.
Admins can view their international employees' paystubs in Gusto, but your employees will only be able to view their 'payslips' in Remote.
Paystubs for international employees are provided by Remote.
After the international employee is onboarded, admins can update basic information in Gusto, including:
To update details:
If you need details updated that cannot be edited, email [email protected].
Most international employees cannot be dismissed “at-will”, so you'll need to email [email protected] so we can work directly with Remote before offboarding the employee.
The invoicing process for international employee payroll is different from US employees, since it’s powered by our partner Remote.
Remote’s 2-step invoicing process includes:
You’ll see both invoices itemized in your Payroll history breakdown, and can also download them.
While Remote pays Canadian employees in the local currency (CAD), you'll be billed by Gusto in (USD). The currency is exchanged at the time of billing, and we use the Wise spot rate, plus a 1.75% FX fee when converting the funds paid (CAD) to the billing currency (USD).