Lattice is performance management software that helps develop engaged and high-performing teams. Manage reviews, goals, feedback, surveys, growth plans and more.
Gusto integrates with Lattice to help streamline administrative work by syncing your employees from Gusto to Lattice.
Customers who join Gusto from Lattice will receive Gusto payroll free for their first 3 months.
Once you connect the integration, the following information will sync from Gusto to Lattice.
If you use Lattice Compensation, you may also also use the integration to sync compensation data from Gusto to Lattice. syncing. Once you connect the integration, follow the steps in the "Sync compensation data from Gusto to Lattice" section below.
Here's how to set up the Gusto and Lattice integration. You must be an admin in both Lattice and Gusto to complete this step.
Once connected, your people in Gusto will automatically be imported to your Lattice account. Go to the People section and click Import log to review the details of the import.
If you use Lattice Compensation, you’ll need to add compensation data to Lattice, whether by setting up automatic syncing from Gusto or uploading a CSV.
Follow the steps below to set up syncing from Gusto. You can have the sync run automatically every night, or you can just run it manually as needed. If an employee's compensation changes, make the update in Gusto then sync it to Lattice.
Before you start
To set up automatic compensation syncing, make sure you’ve already set up the integration by following the steps above.
You’ll also need to make sure these fields are filled out for each team member in Gusto:
If you choose not to record data in any of these fields in Gusto, you can also set up syncing without them, then upload the remaining data to Lattice with a CSV.
Set up compensation data syncing
First, you’ll match your Lattice compensation attributes to the Gusto data fields they correspond to.
Next, head to the Lattice Settings section to run a test sync and choose your sync settings:
Once your compensation data syncs, Lattice Super Admins and Compensation Admins can view it by going to the Compensation section of Lattice and choosing Employee pay.
Where to make compensation updates
When you link a field to Gusto, Gusto overwrites existing Lattice data each time a sync is run. If someone's compensation changes, make the update in Gusto then run a sync to update their Lattice profile. You can run a manual sync from Lattice anytime. If you have Automatic syncing selected in your Lattice settings, the update will automatically sync to Lattice by the following day.
Compensation sync error troubleshooting
If you receive an error message, here’s where to look for next steps:
From the integration setting page you’ll be able to:
Go to the People section and click Import log to review the details of all historical imports. Click into each import to see additional detail.
Here are some common errors and their resolutions.
Disconnecting the integration means that new information will no longer sync going forward. Previously synced information will remain in Lattice and is not deleted. You can always reconnect the integration later and resume syncing by following the steps above to connect.
Here’s how to disconnect the integration:
Check out Lattice's Help Center or contact them directly at [email protected]