Gusto partners with Pay(k)onnect to streamline managing your 401(k) plan with Ascensus.
Connecting your Ascensus plan with Gusto means you can maintain your employee records in Gusto. Changes to employee information (you make in Gusto will sync to Ascensus. Contributions and deduction information will sync from Ascensus to your Gusto payroll.
Supported Ascensus providers:
Follow the steps below to authorize the Ascensus app in Gusto. This will kick off Ascensus' testing process, which can take up to 3 months.
Follow these steps to authorize the app:
Testing process
Once you authorize the Ascensus app in Gusto, Gusto will begin the testing process with Ascensus. This can take up to 3 months to complete.
Gusto sends payroll files to Ascensus one day after the check date. Please allow at least one additional day for this to be reflected in your Ascensus account.
Employees must enroll or change their deferral in their Ascensus 401(k) account. Changes sync automatically from Ascensus to Gusto within a week.
If you find that an employee deferral is not reflected accurately in Gusto, reach out to [email protected].
Here's how to review your employees' current deferral amounts in Gusto:
Not that this does not include company contributions. If applicable, company contributions are applied at the time of running payroll.
All employee hires, dismissals, name and address changes must take place in Gusto and will then sync over to Ascensus on the next payroll file. Please allow at least two days after the pay date for these to be reflected in your Ascensus account, although sometimes it may take longer.
Here's where to manage your employees' eligibility:
Qualified or May Qualify Someday: Use this status for any employee who has qualified for the 401(k) plan, or may qualify in the future. If an employee is eligible but has opted out of the plan, they should still be marked as Qualifies or may qualify someday.
Excluded from plan: This status should only be used if an employee is excluded from participating in the 401(k) plan based on your plan specifications and will never be eligible to participate.
Questions about your 401(k) plan
Employers: Contact Ascensus at 888-652-8087.
Employees: Contact Ascensus at 888-652-8086.
Questions about the syncing of your Ascensus and Gusto accounts
Email [email protected].