Connect and sync your Ascensus 401(k) plan with Gusto

To connect the Ascensus 401(k) plan, you’ll need to authorize the Ascensus app in Gusto. This starts Ascensus’s testing process, which can take up to three months.

To authorize the app:

1. Sign in to Gusto.

2. Go to the App directory.

3. Search for and select Ascensus.

4. Click Learn more.

5. Review the terms and associated costs. If you agree, click Get started.

6. Enter the following information when prompted:

   • Plan name and ID

   Note: The Ascensus 401(k) integration only supports group 401(k) accounts. It does not support solo 401(k) plans, 403(b)s, Simplified Employee Pension Individual Retirement Accounts (SEP IRAs), or SIMPLE IRAs.

   • Your company contribution scheme (if applicable)

   • Who should be eligible or excluded from the plan

   • Whether your plan allows for loans, and if so, whether you have any currently active loans

7. Audit your deductions in Gusto to make sure they reflect all current enrollments in your 401(k) account. Any incorrect deductions when you turn on the automation are your responsibility as the company admin, and they'll stay active after your automation goes live. We cannot start the testing process until your deductions are fully up to date.

   • If you have not set up 401(k) deductions in Gusto, follow these steps to set up and manage deductions. Set up manual 401(k) deductions first. These will be used when you turn on 360 automation with Ascensus.

Testing process

Once you authorize the Ascensus app in Gusto, we’ll start the testing process with Ascensus. This can take up to three months to complete.

Once the automation starts, here’s how the sync works and when to update Gusto vs. Ascensus.

Review payroll file sync

We send payroll files to Ascensus one day after the check date. Allow at least one more day for Ascensus to update your account.

Review company bank account debits

Ascensus debits your company bank account for employee and employer contributions. This typically happens within a few business days of the check date. If you have any questions about debits, contact Ascensus.

Manage deferral changes

Employees need to enroll or change their deferral in their Ascensus 401(k) account. Changes sync automatically from Ascensus to Gusto within a week.

If an employee deferral in Gusto does not match your records, contact [email protected].

To review your employees’ current deferral amounts in Gusto:

1. Sign in to Gusto.

2. Go to Benefits.

3. Choose the Ascensus 401(k) tile.

4. Click the Employees tab.

5. Review the deferral amounts listed in Gusto. Make sure they match your current employee deferral rates in your Ascensus 401(k) account.

Update employee information

Make all employee hires, dismissals, and name and address changes in Gusto. These sync to Ascensus on the next payroll file. Allow at least two days after the pay date for Ascensus to reflect these changes, though it may sometimes take longer.

Update employee eligibility

Manage your employees’ 401(k) eligibility directly in Gusto:

• New hires: Set new hire 401(k) eligibility when you onboard an employee.

• Current employees: Update an existing employee’s eligibility status in their employee profile. Go to their Work tab and find 401(k) eligibility status.

Eligibility statuses

Use these eligibility statuses to reflect each employee’s plan participation.

Qualifies or May Qualify Someday: Use this status for any employee who has qualified for the 401(k) plan or may qualify in the future. If an employee is eligible but has opted out of the plan, mark them as Qualifies or may qualify someday.

Excluded from plan: Use this status only if an employee cannot participate in the 401(k) plan based on your plan specifications and will never be eligible.

Questions about your 401(k) plan

Contact Ascensus at 888-652-8087.

Questions about syncing your Ascensus and Gusto accounts

Email [email protected].