Use Gus, Gusto's AI assistant
Gus is an AI assistant that can answer your payroll, benefits, and HR questions—so you can get help faster.
What Gus can help you do
Get answers fast
Ask Gus common questions, like how to run an off-cycle payroll, and get clear, step-by-step guidance based on Gusto’s Help Center. Gus also links to source articles so you can dive deeper if needed.
Understand payroll and HR concepts
Gus explains compliance rules in plain language, like the difference between exempt and non-exempt employees or overtime laws in California, so you can make informed decisions for your business.
By using Gus, you agree that your chats and results may be used, stored, and shared as described in our Privacy Policy and Beta Terms. We use the same security standards for Gus as we do for the rest of Gusto.
To start chatting with Gus, and to get help from our support team:
Click the question mark icon
at the top-right of the page (next to your name). Gusto Pro Accountants will not see this in their firm profiles. Go to one of your client's profiles to chat with Gus.
Type your question and press Enter.
Reminder: AI can make mistakes. Gus links to source information so you can review it yourself.
Q: What is Gus?
A: Gus is Gusto's AI assistant that answers common questions about payroll, benefits, time tracking, and employee management. It pulls from Gusto's Help Center to give you quick explanations and step-by-step guidance—so you can get answers without waiting for support.
Q: How is Gus different from other Al assistants?
A: Gus is built on Gusto's payroll, benefits, HR, and compliance knowledge, so it gives you accurate, Gusto-specific answers rather than generic advice. Whether you're figuring out how to run an off-cycle payroll or understanding a compliance requirement, Gus knows how Gusto works and can walk you through it.
Q: How does Gusto protect my data when using Gus?
A: We follow strict security and privacy practices across Gusto, including when you use Gus.
Q: Is Gus available in Gusto Pro for Accountants?
A: Not yet. Accountants can use Gus by logging into their clients’ accounts. One sign-in gives access across all client accounts. We’ll share updates when this changes.