Set up Invoicing, powered by Melio

Gusto Invoicing, powered by Melio, is designed to simplify your business’s accounts receivable process, offering greater control over cash flow and saving you valuable time. With our Invoicing feature, you can manage all your invoicing needs seamlessly within the Gusto platform. By consolidating everything into one centralized system, you’ll streamline operations, reduce complexity, and get paid faster—without juggling multiple tools.

How Invoicing simplifies how you get paid

Full control and visibility: Track and manage your invoices in one simple dashboard so you can save time on your finances. Plus, automatically sync your accounting software to consolidate all incoming payments.
Flexibility to get paid faster: Let your customers pay their way—via bank transfer or credit card¹—while you can choose to receive payment directly to your bank account or with a check.²
Customize your invoices: Easily create your own branded invoice, email, and payment link in minutes so customers can pay with just a few clicks.

Get started with Invoicing

Set up invoicing

Invoicing can be set up by a Global or Primary Admin in Gusto. Here’s how:

Sign in to your Gusto admin account.
Go to the Finances tab.
Choose Invoicing.
Follow the prompts that appear to set up invoicing.

Create and send invoices

You can now create and send invoices directly from Gusto. When building an invoice, you’ll have the flexibility to customize payment methods, update your company details, adjust invoice settings, and more.

Pricing structure

Free access for all plans

We’re excited to offer invoicing access at no additional cost to all Gusto customers.

Transaction-based fees

While invoicing is free to access across all plans, transaction-based fees will apply for payments processed through the platform.

Fee overview and payment timelines

Gusto is all about giving you flexible options for how you pay and get paid. Use the table below to explore the various payment and receiving methods available to you:

Payment method (How your customer pays)	Receiving method (How you get paid)	Fee
Bank account	ACH bank transfer (3 business days)³	1% up to $10 per transaction
Credit or Debit card	ACH bank transfer (Visa: Same day. Mastercard: Same day. American Express: Next day.⁴)	2.9% When sending the invoice, you choose if this fee is paid by your customer or you.

Additional benefits:

Custom invoices
Personalized payment links

Need help with Invoicing?

For any questions or issues about Invoicing, contact Melio from within your Gusto account by following the steps below.

Melio support hours of operation: Monday–Friday 9am–8pm ET (excluding bank holidays).

Chat

Global and Primary admins can access Melio chat from their Gusto account:

In Gusto, go to the Finances tab.
Select Invoices.
Click the gear icon to go to settings.
Go to the Support tab.
Under the "Contact us" section, select Start a chat.

A specialist will respond within 90 seconds.

Email

Global and Primary admins can create an email case from their Gusto account:

In Gusto, go to the Finances tab.
Select Invoices.
Click the gear icon to go to settings.
Go to the Support tab.
Under the "Contact us" section, follow the hyperlink to navigate to the Melio Help Center.
In the top-right corner, click Submit a Question.
Fill in the required information and click Submit.
- Make sure to enter the same email address that’s associated with your Gusto account.

A specialist will respond to your email within 12 business hours.

^{1. Subject to card network limitations. A 2.9% fee applies.}
^{2. Transaction fees apply and vary based on payment method and speed. See above for details.}
^{3. When scheduled before 9pm ET.**}
^{4. If scheduled before 2pm ET.**}
^{* Bank account to ACH payments exceeding $100,000 generally are delivered within 4 business days.}
^{** Any payments submitted after this time will only start processing the following business day.}