Request a correction for a Gusto 401(k) contribution error

We work hard to make sure your deferral elections and employer contributions are handled correctly. But sometimes contributions may be made in the wrong amounts, at the wrong times, or in ways that do not match the Plan Document or other laws.

If you notice a contribution error in your Gusto Retirement dashboard or on your paycheck, contact your employer as soon as possible to discuss your options.

How contribution errors are corrected

In almost all cases, your plan sponsor (employer) can work with us to correct contribution errors through the Internal Revenue Service (IRS) Employee Plans Compliance Resolution System (EPCRS) program.

The IRS does not require us to notify them of the correction, but they do provide specific guidance on how corrections must be made. As a result, corrections may take up to a month.