Workers' Comp: Adding New Employees and/or Locations

If you're adding new employees to your Gusto account and have an integrated worker's compensation policy with our partner AP Intego, identify your unique situation below and select the drop-down arrow for additional steps.

AP Intego can be reached by phone at 1(866) 610-0063 for any additional questions you may have.

Adding a new employee with the same risk class code

When adding a new employee to Gusto, there will be a drop down in the "Job Class Code" field where you can select the risk class code for this employee. The risk class codes available for selection are only for existing class codes on the policy.

For example: If the current risk class code for all existing employees is 8850 - Computer Programming and your new employee also falls under that risk class code, you can select that code. Gusto will then associate that employee’s payroll to that risk class code.

Adding a new employee with a different risk class code

Important: Action required.

In addition to any existing risk class codes on the policy, there will always be an option to select Different Class Code Needed in the "Job Class Code" field.

  1. To add an employee who requires a new risk class code, assign them with an updated risk class code of: Different Class Code Needed.
  2. Reach out to AP Intego via phone or email to add the new employee to the policy. AP Intego will need to know more about the employee's job function to determine what class code should be added to the policy.
  3. After AP Intego has worked with you to get the policy updated,  AP Intego will resend the enrollment to Gusto in the next overnight cycle. AP Intego will also send an email to you letting them know they can expect to see the changes reflected in your Gusto account on the next day.
  4. Once the enrollment has been received, a sticky note will appear on your Gusto dashboard prompting you to “Verify Changes to Their Workers’ Compensation Policy.” You can then confirm the addition of the new risk class code(s) and reconfirm the individual employee classifications. You can view and edit this information in an employee’s individual profile:
    1. Click the People tab.
    2. Click your employee’s name.
    3. Navigate to the Job & Pay tab.
    4. In the Compensation section, next to Job Class Code, click edit and select the appropriate risk class code.
    5. Click save.

Adding a new state location

Important: Action required.

You will need to do the following:

  1. When adding an employee in a new state, assign them with an updated risk class code of: Different Class Code Needed.
  2. Reach out to AP Intego via phone or email to let them know that you added an employee in a new state and provide the details of that employee's role.
  3. AP Intego will work with you to add the new state to the policy and make sure the risk class code is reflected.
    • It may be the same risk class code as the existing employees, but will have the new state intials in front of the risk class code on the quote summary.
    • Occasionally, part of the process on AP Intego’s side, will require that the admin/owner sign an endorsement for the new state.
  4. After the policy has been updated, similar to the scenario above, AP Intego will resend the enrollment to Gusto in the next overnight cycle. AP Intego will also send an email to you letting you know you can expect to see the changes reflected in your Gusto account on the next day.
  5. Once the enrollment has been received, a sticky note will appear on your Gusto dashboard prompting you to “Verify Changes to Their Workers’ Compensation Policy.” You can then confirm the addition of the new risk class code(s) and reconfirm the individual employee classifications. You can view and edit this information in an employee’s individual profile:
    • Click the People tab.
    • Click your employee’s name.
    • Navigate to the Job & Pay tab.
    • In the Compensation section, next to Job Class Code, click edit and select the appropriate risk class code.
    • Click save.

Once you’ve done this, your policy sync is active again.

 

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