Send an existing offer letter

If you’re ready to extend an offer to a prospective employee, you can create a new offer template or use an existing one and follow the steps below to send:

  1. Click the People tab.
  2. Click +Hire on the right hand side.
  3. Click Send an offer letter.
  4. Select the Offer Template to send.
  5. Enter the offer expiration date and employee details. These details will populate in the ‘smart text’ fields of the offer template.
  6. Click Save & Continue.
  7. Add additional customization as needed on the next page.
  8. Click Save & Preview.
  9. Review the offer and unique details.
  10. Click Save & Continue.
  11. Select any additional documents you’d like your employee to sign if the offer is accepted.
  12. Click Save & Continue.
  13. Add a message to the employee’s offer.
  14. Click Send Offer.

Your offer has now been sent. You can view, update, or rescind an offer from your Gusto account.

Questions & Answers

Q: I’ve sent the offer, what happens next?

A: The employee will receive an email with a link to view their job offer, which they can review and e-sign to accept.

Q: What happens after the offer is accepted?

A: Once the offer is signed and accepted, the prospective employee will get an email with a copy of the offer letter and a link to set up their Gusto employee account.

Q: I sent an offer but I made a mistake and I need to fix it ASAP. Help!

A: If the employee hasn’t signed the offer yet, you can update or rescind the offer from your Gusto account.

Q: I sent an offer and then rescinded it, can I resend the exact offer?

A: No. If you've rescinded the offer, you can review the initial offer but must enter the information anew into an existing template created or create a new one and resend.


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