Set up paid time off requests

After enrolling your employees in a time off policy, enable the Time Off Requests feature to allow your employees to submit vacation and sick time off requests through their own Gusto accounts.

  1. If you haven’t done so already, grant your employees online access so that they are able to submit time off requests.
  2. Click the Settings tab.
  3. Next to Time Off Requests, click Edit.
  4. Click Enabled.
  5. Click Save.

We'll immediately send an email notification to your employees that they can start making paid time off requests. 

What's next? Manage employee paid time off requests in your Gusto account to view, approve, or decline vacation and sick time. You can also assign managers to your employees to handle time off requests.

Questions and Answers

Q: What types of time off can be requested? 
A: All employees can request paid vacation and sick time off if a policy has been set up through Gusto. Salaried employees can request time off for dates in any future or past payrolls.

Q: What types of time off requests are not supported?
A: The following common types of time off requests are not supported if you are managing PTO requests through Gusto:

  • Unpaid time off
  • Vacation or sick hours managed in another system (not through Gusto)
  • Vacation or sick hours synced from one of Gusto's time tracking integrations since you will be managing these requests in Gusto—regular hours, however, will still sync correctly

Q: What are "paid" hours?
A: Employees can request time off that spans over multiple pay periods. Once you run payroll for one of these pay periods, the time off request will show those processed time off hours as paid.



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