Fix past payrolls to include a tax exemption
If you already ran payroll but forgot to set up a tax exemption, we can help you fix these past payrolls.
- If you are fixing a tax exemption for an employee, set up the tax exemption for the employee using today as the effective date.
- You will then want reach out to our Customer Care team at firstname.lastname@example.org with the following details:
- If an employee or employer tax exemption is needed
- Name of the employee who is exempt (if applicable)
- Name of the tax that is exempt
- The actual effective date for the tax exemption
- Reason for the tax exemption and supporting documentation
Our support team will use this information to correct the payrolls that did not include that tax exemption.