SF Bay Area, D.C. & Maryland Commuter Vendors
The IRS requires that you purchase transit passes with your pre-tax commuter card only at authorized transit vendors, which are vendors, kiosks, or machines that sell transit passes only. If you try to purchase your transit pass at Walgreens, Whole Foods, or any merchant that sells anything other than the only transit passes, it will be denied.
San Francisco Bay Area
CalTrain and Bart station machines are unauthorized vendors because you can also buy parking passes at these kiosks.
For Bart, CalTrain, Muni and many other transportation resources in the Bay Area, we recommend that you autoload a Clipper Card online.
Washington D.C. & Maryland Area
Washington D.C.‘s WMATA SmarTrip and Baltimore’s Charm Card are unauthorized vendors because the funds loaded into those accounts can be used to pay for ineligible expenses—like parking. If you need to use your commuter card in the D.C. or Maryland areas, follow the steps to submit a claim for an unauthorized vendor.