How can we help?

Fix past payrolls to include a tax exemption

If you already ran payroll but forgot to set up a tax exemption, we can help you fix these past payrolls.

  1. If you are fixing a tax exemption for an employee, set up the tax exemption for the employee using today as the effective date.
  2. You will then want reach out to our Customer Care team at with the following details:
    • If an employee or employer tax exemption is needed
    • Name of the employee who is exempt (if applicable)
    • Name of the tax that is exempt
    • The actual effective date for the tax exemption
    • Reason for the tax exemption and supporting documentation

Our support team will use this information to correct the payrolls that did not include that tax exemption.

Payroll, benefits, HR and more.