Gusto users can have more than one profile associated to a single email address—like employee accounts, contractor accounts and administrator accounts— and can also have one email address associated with multiple companies.
If you can't find a certain tab or are having issues navigating your account, you may need to switch between your accounts.
Account types
Switch between account types
If you use the same email address to sign in to multiple Gusto profiles or account types, follow below steps to switch between them. If you use a different email address to sign in to your other accounts, sign out then sign back in with your other credentials.
If you don't see an account that you're looking for in the dropdown, the company may have a different email address associated with your account. If this is the case, reach out to the admin of that company to verify.
Change your personal email to switch between accounts more easily
If you currently use different email addresses for different accounts but you want to switch between profiles more easily, change your personal email on the account(s) so they match.