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Before you can pay employees in a new state, you must register with the stateβs tax agencies. This lets you file and pay the right taxes.
π₯ Watch a quick video to learn how registering in a new state works
π See our blog for full state business guides
Expand the sections below to learn more. Use CMD + F (or CTRL + F) to search for words in the article.
Let Gusto Business Compliance register your business in this state and keep you compliant after that. We'll register you with the state, act as your registered agent, file your annual reports, watch your government mail, and give you a concierge team. Learn more about Gusto Business Compliance.
Prefer not to use Business Compliance? We can still help you register in this state through our partner Middesk, with no monthly subscription. Order a one-time state tax registration.
Expand the sections below to see if you qualify, what's covered, how to sign up, and what happens next.
You can add Business Compliance if all of these are true:
You run payroll with Gusto. Business Compliance is not sold on its own.
You're on the Solo, Simple, Plus, or Premium plan. It's included with Premium at no extra cost.
Your business is a corporation or an LLC. Corporations include S corporations and nonprofit corporations. An LLC qualifies however it's taxed.
New sign-ups are not available for professional entities, including professional corporations and professional limited liability companies (PLLCs). If you already have a Business Compliance subscription as a professional entity, your coverage continues as it is.
Business Compliance is not available yet for sole proprietors, general partnerships, limited partnerships, or limited liability partnerships (LLPs). It's also not available for cannabis-related businesses, on any plan.
Not sure if you qualify? Chat with us before you sign up.
Business Compliance works state by state. Each state you add includes:
Registered agent β we accept legal and government mail for your business in that state.
Change of registered agent β we file the change so your mail comes to us.
Foreign qualification β we register your business with the Secretary of State so you can legally work there.
State tax registration β we register you with the state's tax agencies when you hire or start working there, including local tax agencies and Paid Family and Medical Leave (PFML) agencies wherever Gusto is able to register with them.
Annual report filing β we file the yearly report that keeps your business in good standing.
Government mail monitoring β we scan mail from state agencies into Gusto. Each notice comes with a plain-language summary of what it means and what to do next.
Proactive alerts β we tell you about deadlines before they're due.
You also get a compliance concierge team, no matter how many states you cover.
Cost: $85 per state, per month, billed monthly. Adding a state commits you to 12 months of coverage in that state. It's included with Premium at no extra cost. State filing fees are charged at cost, vary by state and business type, and show on your invoice.
Local tax and PFML coverage follows what Gusto's state tax registration supports, and not every agency can be registered through Gusto. Delaware and Maine do not allow a third party to register for Paid Family and Medical Leave, so you'll register with those agencies yourself. If we cannot register one of your agencies, we'll show it on your registration page under what you'll complete on your own. See Let Gusto help you with state tax registration.
Sign in to Gusto.
Go to Taxes & Compliance.
Select Business compliance.
Answer the questions about your business and the states where you work.
Review the price and what's included, then confirm.
After your first state is set up, you'll see its registrations and anything left to do.
When you add an employee or work location in a new state, that state shows up under Your states as Setup in progress, with your next step. Steps often include telling us more about your business there and moving your registered agent to us.
Select Start on a task to finish it, or View state details to see everything for that state. When every step is done, the state changes to Active.
To be your registered agent in a state, we file a change of registered agent with that state.
When a state needs this, you'll see a task on that state's card under Your states. Select Start to begin.
Keep your current registered agent until we confirm the transfer is done. A gap in coverage can put your business out of good standing in that state.
Once a state is active, we take over the ongoing work. We review your government mail, track your deadlines, and give you a concierge team to ask about any of it.
Your Business compliance page also shows your Compliance documents and Tax account details for each state.
Because we're your registered agent, legal mail for your business comes to us.
Other mail from state agencies is scanned into Agency notices on your Business compliance page. Each notice shows the state it came from, when it arrived, and a plain-language summary of what it means and what to do next. Select Unread or State to filter the list.
Still not sure what a notice means? Select Ask concierge about this mail on that notice. Your concierge team will follow up and explain what, if anything, you need to do.
If a notice is about your state payroll taxes, your concierge team brings in our tax resolution team. Learn more in How to handle a tax notice from an agency.
When you sign up, you get a compliance concierge team. They'll:
Learn about your business and the states where you work.
Check in regularly to make sure your filings are on track.
Explain any government mail you're unsure about.
Answer questions about your account.
To reach them, select Talk to a compliance concierge on your Business compliance page, or email [email protected].
We track filing and renewal deadlines for the states you cover. This includes annual reports, franchise tax filings, and business license renewals.
You'll get a notice in Gusto and by email before each deadline.
We file what we can for you. If a filing needs your approval, we'll send it to you with time to review.
Go to Taxes & Compliance β Business compliance β Manage subscription.
To stop coverage in one state, select Remove next to that state.
To cancel Business Compliance, select Leave Business Compliance.
Each state you add runs for a 12-month term, and you're billed monthly over that term. If you want to remove a state or leave Business Compliance before that term is up, email your compliance concierge team at [email protected] first. They'll tell you what happens to the rest of the term.
If Business Compliance is included with your Premium plan, you'll see a note on this page.
Before you remove a state: We'll stop being your registered agent there. Most states require one, so appoint a new agent to stay in good standing. We'll also stop tracking that state's mail and deadlines.
These services are charged separately from your subscription, on your regular Gusto invoice. Order them from your Business compliance page when you need them:
Certificate of good standing β $99 per certificate. Official proof that your business can operate and is in good standing. You may need one for a loan, a contract, or investors.
State account closure β $549 per order. We close your state tax accounts when you stop working in a state.
State filing fees are charged on top of these prices, at cost. They vary by state and by business type, so you'll see your total before you confirm the order. The filing fee appears as its own charge, separate from the service itself.
Legal and tax advice. We do not give legal or tax advice. For advice about your business, talk to a lawyer or an accountant.
Payroll taxes. Gusto payroll already handles the taxes tied to paying your team. Business Compliance covers what your business owes as a business.
Forming a new business. We register an existing business in a new state. We do not form new businesses.
Sales tax. We do not register you for sales tax or file sales tax returns.
Professional and industry licenses. We do not get or renew licenses for your profession or industry, or handle their reporting.
Reinstatements and reopened accounts. We do not reinstate a business with the Secretary of State or reopen closed payroll tax accounts.
General mail. We monitor payroll and compliance notices from government agencies, not your other mail.
Q: Why does my business need to register in a state?
A: Once you have an employee, a location, or other business in a state, that state's rules apply to you. This includes registration, filings, taxes, and renewals. It's separate from registering to run payroll there.
Q: How is this different from the payroll taxes Gusto already handles?
A: Gusto payroll handles the taxes tied to paying your team. Business Compliance covers what your business owes as a business, like Secretary of State registration, annual reports, and registered agent service.
Q: I'm already registered in my state. Do I still need this?
A: Registering is just the first step. Staying in good standing is ongoing. We keep you there by acting as your registered agent, watching your mail, filing your annual reports, and alerting you before deadlines.
Q: How much does Business Compliance cost?
A: $85 per state, per month, billed monthly. When you add a state, you are committing to 12 months of coverage in that state. It's included with Premium at no extra cost. State filing fees are charged at cost, and they vary by state and business type. One-time services are charged separately from your subscription. You'll see the price before you confirm.
Q: How do Business Compliance charges show up on my bill?
A: They appear on your regular Gusto invoice, not a separate bill. Your subscription, each one-time service you order, and state filing fees show up as their own charges, with the state named, so you can see what each one is for.
Q: I already paid for a one-time registration. What happens if I add Business Compliance?
A: Email your compliance concierge team at [email protected]. They'll review your account and share your options.
Expand the sections below to learn how to register with the state agency.
You'll work with the following Tennessee agency when registering for payroll taxes:
Tennessee Department of Labor & Workforce Development: Handles unemployment tax.
Note: Tennessee does not have state income tax withholding.
Every employer in Tennessee must register online to help the state determine if you're liable for unemployment insurance. To register, go to the Tennessee Department of Labor registration page.
If the Tennessee Department of Labor determines you need to pay unemployment tax, they will send you:
An eight-digit Employer Account Number (format: XXXX-XXX X)
Your unemployment tax rate
You'll usually receive this information within two to three weeks after registering online.
If you have questions or need to check your account details, contact the agency at (615) 741-2486.
New construction employers in certain North American Industry Classification System (NAICS) sectors may receive a higher tax rate. Employers in NAICS sectors with a code beginning with 23 have a 6% tax rate.
Your tax rate may change twice a year, typically on January 1 and July 1. Make sure you use the correct rate and effective date when entering your rate in Gusto.
Once you complete registration, take these steps:
Give Gusto third-party access (TPA) so we can help manage your taxes with the agency.
Enter your tax account information in Gusto once you add a valid Tennessee work address for one or more employees.
If you've already registered in Tennessee, you need to enter your tax account details in Gusto. You need to be registered with the following agency for Gusto to file and pay taxes on your behalf:
Tennessee Department of Labor & Workforce Development: Handles unemployment tax.
If you still need to register, see the Register for TN unemployment tax on your own section earlier in this article.
Once you add a valid Tennessee work address in Gusto for one or more employees, you can enter your state tax account information.
To add your Tennessee tax account information:
Go to Taxes & compliance, then select Tax setup.
Find Tennessee Tax Setup and select Manage taxes.
Follow the instructions below for each tax type.
Important: If you edit a tax account number after payments or filings have been made, there may be tax implications. Learn how to pull reports in Gusto that can help you correct any historical tax issues related to tax account number updates.
Next to Employer Account Number, click Edit to enter your eight-digit unemployment account number. The format is XXXX-XXX X.
Note: After you save the account number, the company signatory may need to sign forms to let Gusto handle tax payments and filings. Payroll in Tennessee could be blocked until this is complete.
Notices from the Tennessee Department of Labor & Workforce Development, such as the Premium Report or Wage Report
If you cannot find your account number, contact the agency at (615) 741-2486.
Next to UI Premium Rate, click Edit to enter your unemployment rate.
Your Notice of Premium Rate from the Tennessee Department of Labor & Workforce Development
If you cannot find your rate, contact the agency at (615) 741-2486.
If you do not have your assigned rate yet, enter the new employer rate for Tennessee in Gusto in the meantime. Update the rate once you receive it.
If tax issues arise, Gusto needs third-party access to your Tennessee Department of Labor account to help resolve them. We try to get this access without your help, but we are blocked if you already have a third-party administrator listed on the account.
Gusto will notify you if we cannot get the access we need. You can also proactively review these TPA settings in your account to prevent issues if we need to request TPA in the future.
Go to the Tennessee Employer E-Services portal.
This is the new system, so old logins will not work. If you have not created an account, you will need to do so.
If you had an account before, click Sign Up for an Online Account.
If you are a new business in Tennessee, click Register my Business.
Once your account is set up, log in to the portal.
Click Manage My Web Profile.
Click the More tab.
Under Access Management, click Manage Third Party Access.
Make sure the Access option is set to Yes.
Review the Logons section and make sure Zenpayroll or Gusto is the only TPA listed.
If you have questions or need help, contact the agency at (844) 224-5818 (Option 2).
Important: If another TPA is listed on the account, call the Department of Labor at (844) 224-5818 (Option 2) and ask them to remove the other TPA's access and remove your company from the previous agent's client list.
Use this list to find Tennessee's tax forms and where to view each one.
LB-0456 (Premium Report)
LB-0851 (Wage Report)
New Hire Report
To view these forms, go to Taxes & compliance, then Tax documents, and select the State tab.
To see what we've paid for you, run the Agency payments report.
Use this list to reach Tennessee's payroll tax agency by phone or website. Tennessee has no state income tax withholding on wages, so this covers unemployment insurance.
Phone numbers and links can change. If one does not work, search the agency's official website for the latest contact info.
Unemployment insurance β Tennessee Department of Labor and Workforce Development: (844) 224-5818
Learn how to close or reopen tax accounts.