This feature is available to Premium plan members—if you do not see this option, admins can upgrade at any time.
Team insights is a great way to take a pulse on how your employees are feeling about a wide range of themes at work. Once you turn on the team insights tool we'll email a survey to your employees once a month with questions you select. For now, contractors are not included in the survey sent.
We've found that rotating through topics keeps employee engagement high and gives you time to implement changes based on your findings. Every survey will also include an employee happiness question.
If this is your first survey, we'll send it the Wednesday after you turn on the feature. If you've sent a survey before, we'll send these new surveys on the same schedule as your previous survey.
Once your survey has been sent, the team has one week to respond. After the survey closes, you can see their responses by clicking the People section and selecting Team insights.
Results cannot be exported from Gusto.
Once you've enabled team insights, on a monthly basis your employees will receive a series of questions that you select. Check out the questions and how you can edit them.
To get comprehensive survey results we recommend selecting every topic offered (see below).
Feel free to unselect anything that you'd like to skip or doesn't feel relevant.
Topics | Survey Question Options |
Teamwork |
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Management |
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Autonomy and Ownership |
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Recognition and Performance |
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Learning and Growth |
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Morale and Retention |
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Benefits |
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Once you've turned on team insights, you have the option to edit the topics and questions in your surveys. Customizable questions are not supported at this time.
We'll email a survey to your employees each month to take a pulse on how they're feeling about various topics at work. While the topics vary each survey, every month we include a question to gauge employee happiness.
Once your survey has been sent, the team has one week to respond. After the survey closes, you can see their responses by clicking the People section and selecting Team insights.
Results cannot be exported from Gusto.
We'll include one employee happiness question on each survey—this will be a statement that employees can agree or disagree with.
The statement is, “I would recommend [your company name] as a great place to work.” Employees can select from five answers ranging from “strongly disagree” to “strongly agree.” They may also add reasons for their responses and leave comments.
We find this question can provide key insight into your employees’ feelings about work, and many companies use these survey results as a type of net promoter score. The employee happiness question cannot be removed from your monthly survey.
At this time results cannot be exported from Gusto.
To disable team insights/surveys altogether follow the steps below.
Want to reactivate in the future? Head back to the People section and select Team Insights, then click Turn on Surveys.