Customers on the Plus and Premium plans have access to team surveys and insights—admins can upgrade at any time.
Team insights are a great way to take a pulse on how your employees are feeling about a wide range of themes at work. Once team insights is turned on, we'll email a survey to your employees' work email once a month with questions you select.
We've found that by rotating through topics, employees engage more, and you'll have more time to implement changes based on survey results. Every survey will also include an employee happiness question.
If this is your first survey, we'll send it the Wednesday after you turn on the feature. If you've sent a survey before, we'll send these new surveys on the same schedule as your previous survey.
Once your survey has been sent, the team has one week to respond. After the survey closes, you can see their responses by clicking the People section and selecting Team insights.
A few reminders:
Once you've enabled team insights, on a monthly basis, your employees will receive a series of questions that you've selected. Check out the questions below and how you can edit them.
To get comprehensive survey results, we recommend selecting every topic offered (see below).
Feel free to unselect anything that you'd like to skip or doesn't feel relevant.
|Topics||Survey Question Options|
|Autonomy and Ownership|| |
|Recognition and Performance|| |
|Learning and Growth|| |
|Morale and Retention|| |
Once you've turned on team insights, you have the option to edit the topics and questions in your surveys. Customizable questions are not supported at this time.
We'll email a survey to your employees' work email each month to take a pulse on how they're feeling about various topics at work. While the topics vary each survey, every month we include a question to gauge employee happiness.
Once your survey has been sent, the team has one week to respond. After the survey closes, you can see their responses by clicking the People section and selecting Team insights. A few reminders:
We'll include one employee happiness question on each survey—this will be a statement (see below) that employees can agree or disagree with. This question can provide key insight into your employees’ feelings about work, and many companies use these survey results as a type of net promoter score.
The statement is: “I would recommend [your company name] as a great place to work.”
Employees can select from five answers ranging from “strongly disagree” to “strongly agree.” They may also add reasons for their responses and leave comments. At this time, their answers cannot be exported.
To disable team insights/surveys altogether follow the steps below.
Want to reactivate in the future? Head back to the People section and select Team Insights, then click Turn on Surveys.