This article is for admins who need to set up and manage wire transfers to Gusto. A wire is an electronic transfer of funds between bank accounts, used for both national and international payments. Wires are generally faster and more secure. Sometimes we require them, especially for payrolls with large amounts. We’ll tell you at the start of the payroll run if we need you to pay us by wire.
You can wire us two ways:
One-time wire transfer, or
Reverse wire (automatic, ongoing transfers)
Important: We add $5 per wire to your monthly bill. Your bank may also charge a separate fee that you need to pay.
After you submit payroll, we’ll give you wire instructions. If you do not follow them exactly, we may not get the wire, and your team might not be paid on time.
Wires need to:
Include the unique tracking code from the wire instructions.
Match the amount shown in the wire instructions.
Come from a US bank account.
Be sent by someone authorized to use the company’s bank account.
To send a one-time wire to Gusto:
Submit your payroll. A pop-up will appear with wire instructions. Do not close the pop-up yet—you will not be able to get the wire instructions again.
Take a screenshot or download the instructions.
Contact your bank and use every detail in the instructions, including the unique tracking code and the exact dollar amount of the payroll or payments.
On the next Gusto page, submit your wire transfer details—this helps Gusto match your wire to your account and pay your team faster.
If the wire is successful, your team members will get paid by the end of the business day (5pm local).
Reverse wire lets us handle wire transfers directly with your bank so you do not have to send them manually. You can set up a reverse wire for one or more bank accounts in Gusto.
Important: Your bank may charge a fee for reverse wires that you would need to pay. Fees are typically $15–$30. Check with your bank for pricing.
If you’re running next-day or 2-day payroll, we may ask you to set up a reverse wire so we can pay your team and taxes on time.
Once you’ve set up reverse wire, run payroll like normal—we'll let you know before you submit payroll if we’re going to use a reverse wire. It usually takes one business day for the funds to transfer from your account.
Note: To set up reverse wire, you will need to contact your bank.
To set up a reverse wire:
In the left menu, at the bottom, click your company name.
Under Billing, click Plan & billing.
Scroll to Bank accounts.
Next to the bank account, under Actions, click the three dots.
Click Set up reverse wire.
Click Download form.
Fill out the authorization form. This form tells your bank that we’re authorized to use a reverse wire for future transactions. There are three sections—you just need to fill out the first one with your bank account information.
Share the form with your bank. They need to fill out the last section of the form to finish the authorization. If your bank does not fill this out, they’ll reject our wire requests.
Once your bank has filled out the form, click Continue. If your session timed out, sign back in to Gusto and refollow steps 1-7, but this time skip steps 8-10.
Add your bank details. You may be asked to:
Confirm the full account number.
Enter the ABA routing number—check the bottom section of the authorization form that your bank filled out. If it isn’t there, you can also check your bank details online.
Enter the bank street address.
Click Continue.
Open the Reverse Wire Terms document and read it carefully. It covers reverse wire details and authorizes us to use it to pay your team.
Type your full name to enter your signature.
Check the box to agree to sign the form electronically.
Click Submit.
We recommend you keep the authorization form for as long as the reverse wire relationship is active.
To turn off reverse wire:
In the left menu, at the bottom, click your company name.
Under Billing, click Plan & billing.
Scroll to Bank accounts.
Next to your bank account, under Actions, click the three dots.
Click Turn off reverse wire. A pop-up will appear reminding you that we won’t automatically initiate wires once it's turned off. If you need to turn on reverse wire again, follow the set up steps above.
Click Turn off.