If the below information does not answer your question, try our article about editing company details—there you'll find information about updating your company name, entity type signatory, account numbers, and more.
Note: We will default your account to a semiweekly deposit schedule and 941 form filing. If you would like to change these settings, you may do so by clicking the Company section and selecting Company details after your account has been set up.
IRS deposit schedules
We'll default to depositing on the faster semi-weekly schedule to prevent late tax payments, penalties, and tax delinquency notices.
Important: If you specifically instructed us to deposit using the monthly schedule, you must contact us from the Help or Priority support section of your account if the IRS changes your schedule to semi-weekly. If not done immediately, there may be penalties and interest assessed for late tax deposits–these would be the employer's responsibility to pay.
IRS filing form (941 or 944)
To prevent late filings, we will file the quarterly Form 941 for:
If you joined us after Q1, confirm which form the IRS assigned and set up your customer account using the IRS-assigned form requirement.
The following year, we'll automatically file a Form 941 and you'll no longer need to confirm the requirement each year.
The IRS allows certain small businesses to file annually on Form 944 instead of quarterly on Form 941. While this may seem like a benefit for small employers, the IRS may change your filing requirement mid-year which could result in notices and penalties if returns are late.
Filing more frequently (on Form 941) is a way to prevent that from happening, and it costs the same no matter how frequently we file (quarterly or annually).
If you need to update your account number, you'll need to contact us from the Help or Priority support section of your account—there may be tax implications if taxes have already been paid or filed to an incorrect account number.
If you've entered the wrong deposit schedule, update this in your Gusto account as soon as possible by selecting Make a correction instead of Add a new schedule.
You’ll also receive a new tax rate notice with each new year that includes your rate for the upcoming year. Depending on the state, these are often mailed out between November of the prior year through March of the effective year.
If you get a new rate assigned to you for the current or future periods, update your SUI rate in your company profile by following these steps:
Some tax agencies provide Gusto with "rate exchanges," and you may receive a notification that we’ve already updated your rate. This is a courtesy and is intended to help you pay the correct taxes each quarter. There may be circumstances when we are unable to confirm your current rate with a tax agency, and so your company must still confirm that the correct rates are in your company tax profile.1
If you realize that you previously entered an incorrect rate or effective date, update the information in Gusto as soon as you have the correct information.
If you need assistance adding a rate, please contact customer support from the Help section of your company account.
1 Failure to timely update or confirm your State Unemployment Insurance rate may result in additional taxes and penalties being imposed on the taxpayer by the taxing authority or agency.
Once you've added a new state's address for an employee, we'll prompt you to enter that state tax information for the new state. Head to the state registration section of the Help Center and click the applicable state to learn how to register. Once you have your state tax account details, head to the Taxes & compliance section, click Tax setup, and scroll to the applicable state to enter your details.
For more information on this topic, check out our article on closing and reopening a state or local tax account.
Note: Gusto does not have your EFTPS information. Read more about this below.
The electronic federal tax payment system (EFTPS) is the tax payment service provided by the U.S. Department of Treasury. Companies who are enrolled with EFTPS can:
The IRS considers employers responsible for the timely filing of employment tax returns and payment of employment taxes for your employees, even if you have authorized a third party to file the returns and make the payments. Therefore, the IRS and Gusto recommend that you periodically log in to EFTPS to monitor your account and make sure that tax payments are being made on time for you.
If you sign up with Gusto, we'll enroll your company in the EFTPS tax payment service—you may receive a letter containing a new EFTPS PIN number after this happens, even if you've already enrolled.
While there is just one EFTPS account per business, Gusto uses our own EFTPS Personal Identification Number (PIN) to login and make payments on behalf of your company. Your business will have your own unique PIN which you can use to log into the EFTPS and view payments we've made on your behalf at any time.
Gusto will make your federal tax deposits to the IRS based on your company's federal tax deposit schedule, found by clicking the Taxes & compliance section and selecting Tax setup. To see past payments made, run an agency payments report.
If your company deferred taxes through Gusto during 2020: