With Gusto’s time tracking feature, admins with the required permissions can request that employees share their location when clocking in and out to track which employees are working from authorized workplaces.
If they accept, the Gusto mobile app will record their location at the moment of clocking in and clocking out—not for the duration of their shift.
Keep in mind, Gusto cannot require employees to share their location. If they're not comfortable sharing their location, work with your team directly.
Once your employees allow their Gusto mobile app to track their location, you’ll see the location on their timesheet. If the employee reports an incorrect location (the location detected isn't where the employee is supposed to work), they’ll be able to leave a note for you on the timesheet with their correct location.
Note: If an employee edits the hours on their timesheet, the location stamp will be removed, as Gusto will be unable to determine their work location for the time they changed.
You can manage the different authorized workplace locations in your Gusto admin account.
When editing a location, you'll only be able to change the location name and the location range. If you need to edit the workplace address, you’ll need to add a new authorized location and remove the incorrect location.
Add an authorized work location
Edit an authorized work location
Remove an authorized work location
Removing a workplace will prevent employees from tracking time there in the future. The workplace will still be displayed on timesheets for any time that has already been tracked there.
Q: My employees are at my designated location, but their geolocation is not getting picked up. What do I do?
A: The location range when the work location was set up isn’t large enough, or the pin is not set to the correct location. Go to the work location and click Edit to review the pin location and range. If the pin location is incorrect, delete the location and set it up again with the correct pin location. If the range is incorrect, edit the location and select a larger range.
Q: My employees cannot turn on their location services.
A: This will happen if the employees deny location services when initially asked. They'll need to go to their settings app and allow location sharing.
Q: My employees edited their location and their location no longer appears. Why?
A: If an employee edits the hours on their timesheet, the location stamp will be removed, as Gusto will be unable to determine their work location for the time they changed.