Using Gusto’s time tracking feature, you can request that your employees share their location when clocking in and out to track which employees are working from authorized workplaces. If they accept, the Gusto Wallet mobile app will record their location at the moment of clocking in and clocking out—not for the duration of their shift.
How it works
Keep in mind, Gusto can’t require employees to share their location. If they aren’t comfortable sharing their location, work with your team directly to encourage location sharing.
Once your employees allow their Gusto Wallet app to track their location, you’ll see the location on their timesheet. If the employee reports an incorrect location (the location detected isn't where the employee is supposed to work), they’ll be able to leave a note for you on the timesheet with their correct location.
Note: If an employee edits the hours on their timesheet, the location stamp will be removed as Gusto will be unable to determine their work location for the time they changed.
You can manage the different authorized workplace locations in your Gusto admin account.
When editing a location, you'll only be able to change the location name and the location range. If you need to edit the workplace address, you’ll need to add a new authorized location and remove the incorrect location.
Add an authorized work location
Edit an authorized work location
Remove an authorized work location
Removing a workplace will prevent employees from tracking time there in the future. The workplace will still be displayed on timesheets for any time that has already been tracked there.
Q: My employees are not able to turn on their location services?
A: This will happen if the employees deny location services when initially asked. They will need to go to their settings app and allow location sharing.
Q: My employees are at my designated location, but their geolocation is not getting picked up. What do I do?
A: The location range when the work location was set up wasn't large enough. Go back to the workplace location that was added and select a larger location range. This should resolve the issue.
Q: My employees edited their location and their location no longer appears. Why?
A: If an employee edits the hours on their timesheet, the location stamp will be removed as Gusto will be unable to determine their work location for the time they changed.