This article is for employers who want to run payroll and manage their team from the Gusto mobile app (formerly Gusto Wallet). The app is available on iOS® and Android™ phones through the App Store® and Google Play® store.1
For now, the Gusto mobile app is only available in English.
To set up the app, download it from either the App Store® or Google Play® store (depending on the device you have) and sign in.
Employees can also track time, request time off, access tax documents, and more in the mobile app.
In the mobile app, you can currently access these features:
Taxes and compliance
You can access all your Gusto account features in your web browser.
Gus is Gusto’s artificial intelligence (AI) assistant. You can chat with Gus right in the Gusto mobile app to get answers to your payroll, benefits, time-tracking, and human resources (HR) questions. If Gus cannot answer your question, you can ask Gus to connect you with a Gusto Support agent by chat, email, or phone.
Gus is available in the Gusto mobile app for employers, employees, and contractors. Mobile Gus has all the same answers as web Gus, plus a few features built specifically for your phone:
Voice input: Tap the microphone to dictate your question instead of typing.
Photo and file upload: Snap a photo with your camera, choose an image from your gallery, or upload a document. You can upload one file at a time, and Gus accepts .pdf, .png, .jpeg, .jpg, and .doc files.
Suggested prompts: Gus offers a few starter prompts based on whether you're an employer or employee, so you can get to common questions faster.
Tap to reach a person: If you'd like to speak to a human, ask Gus to connect you with support, or type something like "talk to a human." Gus will offer Chat with Support, Email Us, or Call Gusto based on what's available.
To chat with Gus in the mobile app:
Open the Gusto mobile app and sign in.
In the top-right corner, tap the Profile icon.
Scroll down and tap Get help.
Type or speak your question.
Reminder: AI can make mistakes. Gus links to Help Center articles so you can review the information yourself.
1. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. App Store and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. Android and Google Play are trademarks of Google LLC.