We’re here for you. See what we’re building for small businesses at gusto.com/covid-19. To download W-2s or 1099s, sign into your account.
We’re here for small businesses. For W-2s or 1099s, sign in.

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Have a question?

Use the search bar at the top of the screen to search our Help Center. If you're unable to find the answer to your question, sign into your Gusto account and go to the Help section to contact us.

Hours of operation

Due to an influx of inbound requests, our teams will be at reduced phone capacity this month. You can still email us at any time and we greatly appreciate your patience during this time. 

We're happy to assist you over the phone:

  • Monday-Friday:
    • 9am – 2pm PT

Having problems accessing your Gusto account?

Check out this article to help troubleshoot. 

Need help locating your security code when calling in to Gusto support?

Gusto uses a 6-digit security code to quickly verify your identity when you call in. If you don't have your security code, you can find it by visiting gusto.com/code. You'll be prompted to sign in to your Gusto account if you are not already signed in.

Payroll, benefits, HR and more.