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Troubleshoot instant bank verification (IBV) issues

Instant bank verification (IBV) allows you to bypass the test deposit step while connecting your bank account to your Gusto account. You'll need your routing number and account number to get started. Here are the steps to verify your account with IBV.

Troubleshooting IBV 

  • If you can't find your bank listed in the dropdown menu, then it's not compatible and you'll have to manually verify your bank account with test deposits. 
  • If you've found your bank but the username and password won't work, reach out to your bank directly to confirm your login details. 

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