You can edit certain details on your own as an employee or contractor, but your employer has to update the information below:
Reminders
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For next steps, select whether you're an employee or contractor below.
US employees can add up to five bank accounts for direct deposit. At this time, contractors cannot have multiple bank accounts.
If you change your bank account while a payment has already been processed, it may go to the previous account. Reach out to your administrator if you were not paid in the right account.
US employees can add up to five bank accounts for direct deposit. At this time, contractors cannot have multiple bank accounts.
If you remove the only bank account in your profile, any payrolls submitted while you do not have a bank account on file in Gusto will be classified as a "check" payment. Employers are responsible for issuing checks unless they're using Gusto to mail them.
Heads up: Updating your address may impact your income tax liability and health premiums. If you have benefits managed by:
Once you have a home address history, you can use the three-dot action menu under the “Actions” column to edit your known addresses as needed. Click Add a past address to add historical addresses.
At this time, Gusto does not support adding a mailing address in addition to a home address.
Contact your employer—they can help update a current or previous home address or change your work address.
For personal tax advice, consult a CPA or licensed tax advisor—we cannot advise on your personal W-4 elections. If needed, additional resources can be found below the instructions.
Your changes will take effect the next time your employer runs payroll. On or after the check date, view your paystub and review your withholding under “Employee Taxes Withheld.”
Re-certify your federal tax exemption status each year by February 15
Your changes will take effect the next time your employer runs payroll. On or after the check date, view your paystub and review your withholding under “Employee Taxes Withheld.”
If you have access to your Gusto account and want to change the email or password that you sign in with, follow the steps below from your employee or contractor profile.
A notification about this update will be sent to your former email address.
Heads up—this is not your 2-step verification number
The phone number you make available to your employer and coworkers is different from the phone number you've set up for 2-step verification.
If you got a new phone number and cannot sign get your 2-step verification codes to sign in—verify your identity first, and then you'll be able to update your 2-step verificaiton number.
US contractors can add or update their birthday in Gusto—if you're an employee, have your admin make the update for you.
Update your emergency contact in Gusto:
After your employer submits payroll, we’ll electronically send any payments processed as a direct deposit—on payday, you'll get an email from Gusto, and your paystub will be available in your account. After the banks receive our electronic payment, they have until 5 pm local time to make funds available to you in your bank account.
Your employer is responsible for sending or manually distributing the check to you—check your paystub in Gusto to determine how your employer processed the payment (via direct deposit or check).
If you do not see the money in your account on the pay date and believe there’s a delay with your payment, follow the steps below to troubleshoot.
Contact your employer with any questions or issues.
If your employer is unable to help, they can contact us from the Help section of their admin account—our team can provide more explicit details about in-flight payments or any errors to admins.