Manage company bank account details

Admins with the required permissions can learn how to add and edit your company bank account details below. If you're an employee or contractor, you can learn how to update your bank details here.

Use the dropdowns below to learn more. Use CMD + F (or CTRL + F) to search for words in the article.

View other bank transactions

For now, other bank transactions only include bank transactions related to paying Gusto back for outstanding balances owed.

View the transaction status for outstanding balances

  1. Go to the Pay section and choose Pay history
  2. Click the Other transactions tab. 
  3. Review the details of the transactions:
    • When it was initiated
    • What type of transaction it was.
      • For now, this is limited to outstanding balances.
    • A description
    • The funding type (ACH, Wire, etc)
    • Status (see details below)
    • Total amount
  4. Use the links in the “Status” column to take actions like:
    • Pay balance
    • Check wire status
    • See wire instructions
  5. Complete any action needed. 

Transaction statuses (in Gusto) and what they mean

Here’s a quick guide to each transaction status in “Other transactions” and what it means.

Status Description
Submitted Submitted for processing or review
In progress Transaction or request is underway but not complete yet
Action required Action is required on your end to complete the transaction or request
Unpaid There has been an unpaid balance on your account for over 3 months—contact us from the Support section to help.
Complete Transaction or request is complete