If you're a domestic contractor, you can easily view your most recent and past contractor payments in your Gusto account. Access these payment statements at anytime. Learn more about the different methods you can use as a contractor here.
If you're an admin, head to this article to learn how to pay contractors.
Each payment statement will show your regular wage amount, any reimbursements, any bonuses, and a memo regarding the payment if one was provided by your employer.
If you're an international contractor, you'll receive payday emails from Gusto and should reach out to your employer with additional payment history asks or needs.
Ultimately, when you get paid depends on when your employer ran payroll (for employees) or processed your payment (for contractors). Gusto cannot share in-flight payment details with employees or contractors before the pay date–you must reach out to your employer with questions if there is not a paystub already in your Gusto account for the payment in question.
Once you've confirmed with your employer that they've run the payroll/payment through Gusto, use the information below to help troubleshoot missing payments.
After your employer submits payroll, we’ll electronically send any payments processed as direct deposit—on payday, you'll get an email from Gusto and your paystub will be available in your account. After the banks receive our electronic payment, they have until 5 pm local to make funds available to you in your bank account.
Your employer is responsible for sending or manually distributing the check to you—check your paystub in Gusto to determine how your employer processed the payment (via direct deposit or check).
If you don't see the money in your account on the pay date and believe there’s a delay with your payment, follow the steps below to troubleshoot:
Contact your administrator with any questions or issues.
If your employer is unable to help, they can contact us from the Help section of their admin account—our team is able to provide more explicit details about in-flight payments or any errors to admins.