Before you can pay employees, make sure you've registered for payroll in their applicable work state. This can sometimes take several weeks—the sooner you start the process, the sooner you'll have the tax account info required to pay them.
Gusto partners with CorpNet to help you register in the state—learn more below.
If you've already registered in the state, you'll need to enter your tax account details in Gusto in order to pay employees. Learn where to find your tax account information by clicking The company is already registered with the state below.
Gusto partners with CorpNet to help you register your business in new states.
Once a work address has been added in a new state and a new employee has been hired and assigned a work address in that state, you can get registration assistance in Gusto. Here’s a snapshot of the process:
CorpNet can walk you through entering any info that they themselves do not enter in Gusto on your behalf.
After you send your order, we’ll email you with status updates and add your order total to your next monthly invoice.
When your order is complete you’ll receive emails from both Gusto and CorpNet. They’ll detail the next steps which include:
Before your order is completed, you can use the link in the state registration confirmation email from Gusto to check the status of your order.
You can also head to the Taxes & compliance and select Tax setup, scroll to the state tax setup section and click the link to Check the status of your registration.
Changing your order
To update your order, contact CorpNet at [email protected] or 1(888) 449-2638. They’re open Monday-Friday from 7am-5pm PT.
Q: Can I run payroll for my employees before my registration is complete?
A: Not in most cases—you typically need to have a withholding account number and required tax rate(s) in Gusto before you can run payroll.
If you’re registering in a state where there is no income tax withheld, you can use the state-specific “new employer rate” in this article until you receive your company-assigned rate from the agency.
Q: Can I use Gusto to register in a new state if I don't have a Federal Employer Identification Number (FEIN) yet?
A: No–you must have a FEIN entered in Gusto to order a state tax registration.
Q: Where can I see all my tax information?
A: You can see all tax details in the following locations:
Gusto’s state tax registration service does not contain tax, legal, financial, or HR advice. Since rules and regulations change over time and can vary by location, consult a lawyer, HR expert, or accountant for specific guidance.
Register with the Arkansas Department of Finance and Administration to receive your DFA Account ID.
You should receive your DFA Account ID and deposit schedule by mail in 1-2 weeks. Please keep this time frame in mind when planning your first Arkansas payroll. If you have any questions you should call the agency at (501) 682-7290.
If you employ one or more workers in a calendar year or pay $1,000 or more to an employee in a quarter you will be liable for state unemployment tax. You will register to pay this with the Arkansas Department of Workforce Services by completing the online registration here. It should take about 5 minutes to complete, and you'll receive a confirmation via email.
The AR Experience Rate appears on the Rate Notice that you receive from the Arkansas Dept. of Workforce Services. New employers should complete the employer registration process to get their new employer rate. If you're unsure, verify your rate by calling the agency at (501) 682-3798.
Click here to view state-by-state new employer rates and wage bases (not company-specific).
Employees in Texarkana
If your business has employees who live in Texarkana, Arkansas, or who live in Texarkana, Texas and work in Texarkana, Arkansas, they qualify for an exemption from Arkansas withholding tax.
If either of these scenarios applies to your business, please have each eligible employee sign Form AR4EC(TX). You should also let the Arkansas Department of Finance and Administration know that you have at least one exempt employee. Please email [email protected] the following information:
Troubleshoot Department of Finance and Administration authorization issues
Some agencies require special authorization for Gusto to pay or file your taxes. To ensure successful authorization, please verify that you have added the ‘withholding’ tax type to your account. Please also make sure the following information you have entered in your Gusto account matches what is on file with the Arkansas Department of Finance and Administration:
If Gusto is having trouble gaining access to your account, please verify that the above information matches exactly what the agency has on file by calling them at (501) 683-2827 or (877) 280-2827.
If you've run payroll in Arkansas previously, you can find your Withholding Account ID (also called a DFA Account ID) on Payment Vouchers received from the Department of Finance and Administration. If you're unsure of your number you can call the agency at (501) 682-7290.
You can find your DWS ID for unemployment tax on Rate Notices of the Quarterly Contribution and Wage Report (Form DWS-ARK-209B) received from the Arkansas Department of Workforce Services.
Click here to view state-by-state UI rates and wage bases (not company-specific).
Experience Rate: The AR Experience Rate appears on the Rate Notice that you receive from the Arkansas Dept of Workforce Services each year, and takes effect typically on January 1.
Asterisks info—only if applicable
Filings marked with an asterisk (*) are coupons, payment vouchers, or other forms that are filed electronically, and will not appear in your Tax documents tab.
Filings marked with a double-asterisk (**), are forms that will only be available for January 1st, 2020 and beyond.
Some states require that you enter specific information about Gusto to grant us Third Party Access (TPA) or register—TPA is also sometimes necessary in order for us to file and pay your taxes.
If at any time an agency needs information about your payroll agent, first reference the Register a company with the state dropdown above for any state-specific information or detail that may be required.
If there is no mention of TPA in that section, you can use the information below:
Agent name: Tomer London
Firm Name: ZenPayroll Inc (dba: Gusto)
Email: [email protected]
Address: 525 20th Street San Francisco, CA 94107
Phone: (415) 935-0230
Reminder: if state-specific codes/IDs are requested and you can not match them to the information above, check the first dropdown of the article.