Before you can pay employees, make sure you've registered for payroll in their applicable work state. This can sometimes take several weeks—the sooner you start the process, the sooner you'll have the tax account info required to pay them. Learn more about paying your first employee in a new state by watching this quick tutorial.
Gusto partners with CorpNet to help you register in the state—learn more below.
Click Register with HI agencies on your own or Find account numbers and rate info (if you're already registered) to learn more about:
Once a work address has been added in a new state and a new employee has been hired and assigned a work address in that state, you can get registration assistance in Gusto.
Pricing varies by state—get started below and during step 4, you'll review the price, process, and estimated timeline to completion.
Here’s a snapshot of the process:
CorpNet can walk you through entering any info that they themselves do not enter in Gusto on your behalf.
After you send your order, we’ll email you with status updates and add your order total to your next monthly invoice.
When your order is complete, you’ll receive emails from both Gusto and CorpNet. They’ll detail the next steps which include:
Before your order is completed, you can use the link in the state registration confirmation email from Gusto to check the status of your order.
You can also check the status in your Gusto account:
If your order is still in progress, you can cancel from your Gusto account:
Q: Can I run payroll for my employees before my registration is complete?
A: Not in most cases—you typically need to have a withholding account number and required tax rate(s) in Gusto before you can run payroll.
If you’re registering in a state where there is no income tax withheld, you can use the state-specific “new employer rate” in this article until you receive your company-assigned rate from the agency.
Q: Can I use Gusto to register in a new state if I don't have a Federal Employer Identification Number (FEIN) yet, or if the business is undergoing a merger or acquisition?
A: No–you must have a FEIN entered in Gusto to order a state tax registration.
If your company is going through a merger or being acquired, CorpNet cannot assist with registration. Work with your tax advisor and state agencies directly to navigate this change and register your business.
Q: Where can I see all my tax information?
A: You can see all tax details in the following locations:
Gusto’s state tax registration service does not contain tax, legal, financial, or HR advice. Since rules and regulations change over time and can vary by location, consult a lawyer, HR expert, or accountant for specific guidance.
Q: What if I'm not liable for unemployment yet (referring to the minimum wage threshold in some states)?
A: In order for CorpNet to start the registration process for an unemployment account number before you're liable, you can:
Q: Can I register with CorpNet if the responsible party is based internationally and does not have an ITIN/SSN?
A: CorpNet may be able to assist directly—reach out to [email protected] or call 1(888) 449-2638.
Q: My company is a nonprofit—why can't I enter 0% in the responsible party section, or add a commercial owner?
A: Some states have a 1% minimum for the responsible party ownership percentage. Those states are: ID, KS, MN, OH, SC, DC, DE, MD, NJ, NY, and RI. Registration orders will need to be placed directly through CorpNet, outside of Gusto, or you'll need to register directly with the agency yourself.
Some states require that an individual owner be listed on the account. If you're a non-profit and not sure how to proceed, contact CorpNet directly at [email protected] or call 1(888) 449-2638.
Q: Does CorpNet help with state tax account closures?
A: No—you'll need to close the tax account on your own.
The online registration process can take 2-3 days—keep this time frame in mind when planning your first payroll in Hawaii. If registering by mail, your request will be processed in 3 weeks, or same-day if you register in person at a local Hawaii Department of Taxation office.
Register online with the Hawaii Department of Taxation. We recommend you start by using the Wizard to guide you through the process.
Enter the tax account information in Gusto
Once a valid Hawaii address has been added in Gusto for one or more employee(s), you can add your tax account information:
Adding Gusto as your TPA is not required for us to file and pay withholding taxes on your behalf, but online access is helpful in resolving notices and other issues on your behalf.
Gusto may request access to your withholding tax account from the state agency directly and it typically won't require any action on your end—we'll reach out if we're unable to view your online withholding account and need your assistance to resolve the issue.
New employers in Hawaii will need to register online with the Department of Labor & Industrial Relations (DLIR) to obtain an account number within 20 days after hiring an employee. You should receive your account number and contribution rate by email immediately after registering.
If you can't locate your account number or rate, call the agency at (808) 586-8915.
While not company-specific, you can click here to view state-by-state general new employer rates and wage bases .
Enter the tax account information in Gusto
Once a valid Hawaii address has been added in Gusto for one or more employee(s), you can add your tax account information:
This is required for all Gusto clients and gives us permission to file and pay taxes on your behalf. Read about the process below and then complete the steps required to add Gusto as a TPA.
Description of authorization process
Steps to create a Hawaii DLIR online profile:
Troubleshooting TPA for unemployment taxes
To make sure we have authorization, confirm the following:
If you get an error message while creating your profile in DLIR’s system, it could be because you’re missing a prior period filing. To resolve, contact the representative for your island:
Hawaii employers are required to provide TDI (Temporary Disability Insurance) coverage for eligible employees to help cover non work-related injuries and illnesses. Employers can choose to cover the entire cost or withhold up to 0.5% of eligible employees' wages (up to the maximum set annually by the state) to share the cost of coverage.
Gusto does not handle TDI payments since these are sent to private TDI insurance carriers obtained by your company. If you elect to share the TDI cost with an eligible employee, we will still deduct this amount from the employee's wages when you run payroll. However, this amount will stay in your bank account so that you can pass this along to your insurance carrier.
To set up Hawaii TDI for your employees, sign into your Gusto profile and:
Businesses that have run payroll in Hawaii in the past can find their Tax ID by:
The Hawaii Withholding ID number format is WH-000-000-0000-01 (or -02). The agency is no longer accepting customer IDs formatted as W00000000-00.
Adding Gusto as your TPA is not required for us to file and pay withholding taxes on your behalf, but online access is helpful in resolving notices and other issues on your behalf.
Gusto may request access to your withholding tax account from the state agency directly and it typically won't require any action on your end—we'll reach out if we're unable to view your online withholding account and need your assistance to resolve the issue.
You can find your UI Account Number by:
Do not include the E&T rate component when entering your rate in Gusto.
If you're unsure what your rate is, verify it by calling the agency at (808) 586-8915.
This is required for all Gusto clients and gives us the permission to file and pay taxes on your behalf. Read about the process below and then complete the steps required to add Gusto as a TPA.
Description of authorization process
Steps to create a Hawaii DLIR online profile:
Troubleshooting TPA for unemployment tax
To make sure we have authorization, confirm the following:
If you get an error message while creating your profile in DLIR’s system, it could be because you’re missing a prior period filing. To resolve, contact the representative for your island:
Once a valid Hawaii address has been added in Gusto for one or more employee(s), you can add your tax account information:
Hawaii employers are required to provide TDI (Temporary Disability Insurance) coverage for eligible employees to help cover non work-related injuries and illnesses. Employers can choose to cover the entire cost or withhold up to 0.5% of eligible employees' wages (up to the maximum set annually by the state) to share the cost of coverage.
Gusto does not handle TDI payments since these are sent to private TDI insurance carriers obtained by your company. If you elect to share the TDI cost with an eligible employee, we will still deduct this amount from the employee's wages when you run payroll. However, this amount will stay in your bank account so that you can pass this along to your insurance carrier.
To set up Hawaii TDI for your employees, sign into your Gusto profile and:
Where to find the forms available in your account
Head to the Taxes & compliance section and select Tax documents.
Use the tabs on the page to toggle between federal, state, W-2, and 1099 forms.
Asterisk info—only if applicable
Filings marked with an asterisk (*) will not appear in your Tax documents tab—these are coupons, payment vouchers, or other forms that are filed electronically.
You can confirm tax payments were made by running an agency payments report.