Before you can pay employees, make sure you've registered for payroll in their applicable work state. This can sometimes take several weeks—the sooner you start the process, the sooner you'll have the tax account info required to pay them.
Gusto partners with CorpNet to help you register in the state—learn more below.
If you've already registered in the state, you'll need to enter your tax account details in Gusto in order to pay employees. Learn where to find your tax account information by clicking The company is already registered with the state below.
Gusto partners with CorpNet to help you register your business in new states.
Once a work address has been added in a new state and a new employee has been hired and assigned a work address in that state, you can get registration assistance in Gusto. Here’s a snapshot of the process:
CorpNet can walk you through entering any info that they themselves do not enter in Gusto on your behalf.
After you send your order, we’ll email you with status updates and add your order total to your next monthly invoice.
When your order is complete you’ll receive emails from both Gusto and CorpNet. They’ll detail the next steps which include:
Before your order is completed, you can use the link in the state registration confirmation email from Gusto to check the status of your order.
You can also head to the Taxes & compliance and select Tax setup, scroll to the state tax setup section and click the link to Check the status of your registration.
Changing your order
To update your order, contact CorpNet at [email protected] or 1(888) 449-2638. They’re open Monday-Friday from 7am-5pm PT.
Q: Can I run payroll for my employees before my registration is complete?
A: Not in most cases—you typically need to have a withholding account number and required tax rate(s) in Gusto before you can run payroll.
If you’re registering in a state where there is no income tax withheld, you can use the state-specific “new employer rate” in this article until you receive your company-assigned rate from the agency.
Q: Can I use Gusto to register in a new state if I don't have a Federal Employer Identification Number (FEIN) yet?
A: No–you must have a FEIN entered in Gusto to order a state tax registration.
Q: Where can I see all my tax information?
A: You can see all tax details in the following locations:
Gusto’s state tax registration service does not contain tax, legal, financial, or HR advice. Since rules and regulations change over time and can vary by location, consult a lawyer, HR expert, or accountant for specific guidance.
If you've already registered in Kentucky, click here for instructions on how to find your tax account number(s).
Call the agency at (502) 564-3306 if you need help with registration.
Troubleshoot Department of Revenue authorization issues
Some agencies require special authorization for Gusto to pay or file your taxes—verify that the following information you entered in by clicking the Taxes & compliance section and selecting Tax setup to ensure Gusto matches what's on file with the Department of Revenue:
If Gusto is having trouble gaining access to your account, call the agency at (502) 564-7287 and verify that the above information matches exactly what the agency has on file.
Most companies are liable for state unemployment if they have paid $1500 in wages in a calendar quarter or had one employee in any part of 20 different weeks in a calendar year. If you're not yet liable, you can enter the state-specific “new employer rate" in Gusto for the meantime, and update it once you've obtained your company-assigned rate.
Visit the agency website or give the agency a call at (502) 564-2272 if you need help.
Employers are required to withhold the taxes for the city in which the employees are working in Kentucky. The occupational fee is imposed for the privilege of engaging in any business, professional occupation, or trade within city limits regardless of the legal residence of the employee. The rate varies depending on where the business activity occurs.
Click here for a list of all Kentucky localities and phone numbers.
Louisville Metro Revenue Commission
The Louisville Metro Revenue Commission requires employers to create an 'eMINTS logon' on the city's website—Gusto needs to be granted access to your account so that we can file and pay the tax on your behalf. To grant Gusto access:
There are several Kentucky counties that impose a tax for all work performed in any city within their county, regardless of the legal residence of the employee.
Click here for a list of all Kentucky localities and phone numbers.
School district taxes
Some counties impose a school tax for work performed in the county by residents (examples: Boone, Cumberland, Fayette, Marshall, Scott, and Warren counties). Reference the Kentucky localities list on the Kentucky Department of Education for more information.
Income tax withholding
Your Department of Revenue account number will be 6 digits and can be found on any return (K-1, K-1E, K-3 and K-3E) sent from the Kentucky Department of Revenue.
The agency will assign you one of the below tax deposit schedules:
Unemployment tax account number
Your KEIN account number will be on your Quarterly Unemployment Report (Form UI-3) and will be 9 digits (XX-XXXXXX-X), usually with two leading zeros—enter the zeros into your Gusto account.
Unemployment tax rate
Your UI Rate appears next to the "UI Rate" section of the Notice of Contribution Rate that you receive from the KY Division of Unemployment Insurance.
Your rate may change from time to time, typically annually. Make sure to update your rate in your Gusto account if the agency sends you a notice of rate change.
If you don't yet have your rate, you can enter the state-specific “new employer rate" in the meantime, and update it once you've obtained your company-assigned rate.
Asterisks info—only if applicable
Filings marked with an asterisk (*) are coupons, payment vouchers, or other forms that are filed electronically, and will not appear in your Tax documents tab.
Filings marked with a double-asterisk (**), are forms that will only be available for January 1st, 2020 and beyond.
Some states require that you enter specific information about Gusto to grant us Third Party Access (TPA) or register—TPA is also sometimes necessary in order for us to file and pay your taxes.
If at any time an agency needs information about your payroll agent, first reference the Register a company with the state dropdown above for any state-specific information or detail that may be required.
If there is no mention of TPA in that section, you can use the information below:
Agent name: Tomer London
Firm Name: ZenPayroll Inc (dba: Gusto)
Email: [email protected]
Address: 525 20th Street San Francisco, CA 94107
Phone: (415) 935-0230
Reminder: if state-specific codes/IDs are requested and you can not match them to the information above, check the first dropdown of the article.