Pro-tip: Chatting with us is 87% faster, and we solve problems 9 times quicker than if you email us.
You must be signed in to your Gusto account to contact us from the Help section of your account—our support team is available by chat, phone, and email.
To sign in, you’ll need to know three things (in order):
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If you cannot find the answer to your question in our Help Center, sign in to Gusto to contact us—our support team is available by chat, phone, or email.
If you're using the Gusto mobile app, you can also contact us from there. Here's how:
Gusto asks for a 6-digit call-code to check that it’s really you and keep your account safe.
If Gusto asks for a security call-code while you’re on hold:
Gusto asks for a 6-digit call-code to check that it’s really you and keep your account safe.
If Gusto asks for a security call-code while you’re on hold:
Our support team is only available over chat on the following observed holidays.