Use instant bank verification (IBV) to connect your bank account

You can securely connect your company bank account to your Gusto account using instant bank verification (IBV). We use a third party service called Plaid (learn more about Plaid) to instantly verify your bank account. We do not store your bank account’s username and password, and all of your bank credentials are encrypted. 

Why connect your bank account?

Gusto sometimes needs to verify your account balance before you can submit payroll. By linking your bank account directly, it's less likely* we'll need to ask for a bank account screenshot and allows us to verify your bank account balance in real time.

Connect your bank account with IBV

1. Sign in to Gusto as an admin.
2. Click the Company section and select Company details. 
3. Under the “Bank Accounts” headline, locate the bank you'd like to connect for instant bank verification.
4. Click Connect account.
5. Proceed through the remaining prompts and answer any security questions, if needed.

If we're able to connect, the "Bank Connection" will show a status of "Connected". If you need to disconnect the bank, you'll need to contact our team from the Help or Priority support section of your account to assist.

*A screenshot may still be requested if the account balance pulled is less than the debit total, if the balance is close to the debit total and there are pending transactions, or if we're experiencing technical difficulties connecting to the bank. 

• If you can't find your bank listed in the dropdown menu, then it's not compatible and you'll have to manually verify your bank account with test deposits. 
• If you've found your bank but the username and password won't work, reach out to your bank directly to confirm your login details.