When you add a new bank account to Gusto, it needs to be verified before it can be used. There are two ways to do this:
Plaid is trusted by millions of people to connect their bank accounts to apps like Gusto.
When you verify with Plaid, you’ll enter your bank username and password, and choose the account you want to use.
When you verify manually, you’ll enter your account and routing number, and we’ll send test transactions. Once you see the amounts in your bank account, return to Gusto and enter them to finish verifying the account.
Reminders about manual verification—it takes longer and increases the risk of debit failures (and fees)
Here’s a quick guide to each bank status and any actions that may be needed. You can manage your bank accounts by going to Settings section and selecting the Plan & billing tab.
Active accounts can be used, but inactive accounts cannot.
Status | Description |
---|---|
Connected | Active, connected to Plaid |
Verified | Active, Plaid connection recommended |
Unverified | Inactive, re-verify the account |
Pending | Inactive, confirm test transactions |
Disconnected | Active, no longer connected to Plaid |
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