ⓘ Heads up: Our EOR experience has changed
New EOR customers (joined on or after May 1, 2026): Gusto now refers customers directly to Remote for Employer of Record services. To get started, employers must visit remote.com/partners/gusto. Remote will handle all onboarding, payroll, and support.
Existing non-US employees (joined before May 1, 2026): You're on the integrated Gusto + Remote experience. This article applies to you.
This article is for non-US employees who need to complete onboarding and manage their profile in Gusto and Remote.
Once an admin adds you as a non-US employee in Gusto you need to review and accept your employment agreement and complete onboarding in Remote before you can be paid. Start as soon as possible to avoid delays to your start date.
Note: On paydays, you’ll get an email from Remote letting you know that Remote will pay you by the end of the day.
Expand the sections to learn more, or use CMD + F (or CTRL + F) to search for keywords throughout the article.
After an admin adds you as a non-US employee in Gusto, you’ll get an email with the next steps:
In Gusto, you’ll review and accept your employment details.
Our partner, Remote, will invite you to create an account and finish onboarding with them.
Remote will finalize your employment agreement and set up your benefits and payroll.
To review, accept, or request changes to your employment agreement:
Click Review employment details in the welcome email you got from Gusto.
Choose your password, re-enter it, and click Set my password.
Select a 2-step verification method and set it up.
Once complete, click Go to your homepage.
Under Things to do, click Review the employment details.
Read the agreement thoroughly.
Important: These details are difficult to update after you accept them. Make sure all information is up to date and correct before accepting.
If everything looks good, scroll to the bottom and select the checkbox to certify that the employment details are correct and match what you and your employer agreed on.
Click Request changes if you think something should be different. If you request a change:
We’ll email the company and tell them to reach out to you to discuss the details.
You will not be able to accept the current version of the employment agreement. Your employer will need to send you a new one.
Click Accept employment details.
After you accept the employment details, Remote will invite you to create an account with them to finish onboarding and review details. All employment details will be available in your Remote account.
If you do not get an email from Remote in the next 1-3 business days, email [email protected].
If you need help completing onboarding in Remote, email [email protected].
As a non-US employee, you manage most of your profile information in Remote, not Gusto.
In Gusto, your basic information is display-only. Sign in to Remote to make all other edits. If you have questions, contact Remote at [email protected].
Non-US employees need to manage time-off requests in Remote. You can request a full day or less than a full day. Learn how below:
If you need to edit or cancel a request, do so in Remote.
Note: Admins cannot create a time-off request on your behalf.
Your employer will get a notification of the time-off request and can approve or reject it.
Non-US employees manage all expenses in Remote, not Gusto.
Your employer will get a notification of the expense request and can approve or reject it.
Non-US employees need to track time in Remote. Once you submit your time, the company will review and manage (approve or decline) the hours in Gusto.
If you have questions about time tracking, contact your company first.
Non-US employee benefits are managed in Remote, not Gusto. Go to Remote’s Help Center to learn how to find your benefits.
As a non-US employee, when an admin uploads a document to your Gusto profile, you can view it in your Remote profile.
To view a document or file:
Go to Files.
Find the document name and click the title.
Take any action necessary.
As a non-US employee, ask your employer first. If they cannot help, contact Remote at [email protected].
If you’re having trouble signing in to Gusto, learn how to troubleshoot specific sign-in issues.