Add and pay non-US employees with Employer of Record (EOR) powered by Remote

An Employer of Record (EOR) is a service that lets you hire employees in other countries while following local tax and employment laws. The EOR handles everything you need to hire, pay, and manage employees. This includes payroll, benefits, taxes, stock options, and local compliance.

With an EOR, you can hire employees in another country without setting up a local business entity. Setting up a local entity can be expensive and take months. An EOR helps you hire non-US employees quickly, affordably, and legally. 

Read FAQs about EORs.

Remote handles compliance, taxes, and data security

Our partner Remote is the legal Employer of Record for all countries where you hire non-US employees. Remote stays compliant with local employment and tax laws. This means:

• You do not need to register a business entity in a new country. Remote hires employees on your behalf.

• Remote handles all tax requirements and tax withholding for each country. This includes local and provincial tax laws.

• Remote handles all tax forms and documentation for your non-US employees. Remote submits these forms to local tax agencies (or authorities).

• Remote protects your customer data and follows cross-border data regulations.

  • SOC 2 Type I & Type II Report

  • PenTest report

  • CAIQ Lite Questionnaire

  • ISO27001 certification confirmation

  • Remote Security FAQ

  • Remote Privacy Policy

  • Visit Remote’s Security Trust Portal to view:

You can review Remote’s terms of service before or after you hire your first non-US employee in Gusto.  

We support paying non-US employees in the countries listed below. We’ll add more countries soon.

You can hire employees in other countries directly through our partner Remote.

Here’s what you need to know:

• For now, we support non-US employees in these countries.

  • We’ll add more countries soon. You can hire employees in other countries directly through our partner Remote.

• You may not be able to add a non-US employee in Gusto if:

  • You already have non-US employees through Remote. Use Remote to hire your new non-US employees.

  • You’ve already hired for a specific country through Remote. You need to hire more employees for the same country in Remote.

• Non-US employees can accept their employment agreement or request a change in Gusto. Remote manages all other details. Remote shares certain information with Gusto. This information appears as read-only in non-US employee accounts.

• Admins can do these things in Gusto for non-US employees:

  • See non-US employees in the company’s Org chart

  • Accept or reject expense reimbursements 

  • Manage time off requests

  • Add additional pay

  • View paystubs

  • Edit employee details

  • Renew benefits

• Non-US employees cannot do these things in Gusto:

  • Get assigned as managers or Gusto admins

  • Receive custom docs

  • Have custom earnings

  • Participate in performance reviews

  • Participate in surveys and insights

  • Get provisioned apps

  • Use Gusto time tracking

  • Take trainings

• Non-US employees can do these things in Remote:

  • Manage personal details and HR tasks

  • View benefits

  • Change their communication preferences

  • Add and submit expenses

  • Opt-in to the benefits you offer

  • Submit and manage time off requests

  • And more

• If you add a non-US employee while on our Simple plan, some of your features will automatically upgrade after the employee finishes onboarding.

  • You’ll gain access to:

    • Time off requests and approvals

      • All employees can submit expenses and request time off.

    • Advanced time off policies

      • You can manage policies for your US employees.

    • Expenses and reimbursements

  • If you offboard all of your non-US employees, you’ll lose access to these features for everyone.

    • It takes at least 2–4 weeks to fully offboard an employee after the offboarding date passes.

    • You can still view the history of these features after you lose access to them.

    • Upgrade your Gusto account to keep these features active for your US-based employees.

For now, we support non-US employees in these countries. Before you add your new hire:

• Share a summary of their employment details to set clear expectations.

  • You do not need to send an official offer letter. Remote handles that with the employment agreement.

• Explain the onboarding process: They’ll get an email from Gusto to review and approve their employment summary. Then, Remote will email them to set up their Remote account. 

  • After they start, they only need to log in to their Remote account. 

Add a non-US employee in Gusto

To add a non-US employee in Gusto:

1. Sign in to Gusto.

2. Go to People.

3. Click Add person.

4. Enter your new team member’s basic information:

   • Full name

   • Preferred first name

     • We’ll use this name to refer to this person in communications where their legal first name is not required (like the offer letter, onboarding emails, and Org chart).

5. For Worker type, select Employee. 

6. Select the country where the team member lives. For now, you’ll only see the United States and these countries.

   • You can hire employees in other countries through our partner Remote. 

7. Enter the employee’s personal email. Use an existing address that’s not associated with your company. 

   • They’ll use this email to sign in to Gusto and receive certain personal info.

8. Review the acknowledgements and agreements, and select the checkboxes.

9. Click Save and continue.

   • You may not be able to add a non-US employee if you already have non-US employees through Remote or have already hired for a specific country through Remote. Use Remote to hire non-US employees in those cases.

10. Tell us if your employee works from home.

    • This helps Remote comply with teleworking laws.

11. (If applicable) Enter the employee’s geographic details.

12. Enter employment information:

    • Job category

    • Job title

    • Department

    • Manager

      • Based on your settings, managers can manage expenses, approve time off, and view reports.

13. Select a start date at least 1–2 weeks from today. If your employee does not finish onboarding two days before their scheduled start date, you’ll need to choose a new start date.

14. Tell us if they’re already employed with your company.

    • If yes: Enter the date they joined. Some employee rights (including severance and minimum paid time off) depend on this date.

15. Click Save and continue.

    • If you click Save and exit, your draft will be saved on the People page in the Onboarding tab.

16. The Employment status autofills to “Full-time (30+ hours per week).” This is the only status available for non-US employees.

17. The Employment type autofills to “Salary/No overtime.” This is the only employment type available for non-US employees. 

18. Enter the work hours per week. The allowed number varies by country.

19. Enter the employee’s annual salary in the local currency.

    • You’ll be billed in USD based on the conversion to the local salary. Your bill may change depending on the FX rate.

    • Use the calculator to estimate the currency conversion to USD.

20. (If applicable) Select which salary type to use for the 12% EPF calculation.

    • You must select a salary type, even if your employee can opt out of EPF. Learn more in our country-specific resource table. 

21. Tell us if the employee should get a signing bonus. This will automatically be included in their first or second paycheck.

    • If yes, enter the amount before taxes.

22. Tell us if they might receive other bonuses (recurring reimbursements or performance bonuses).

    • If yes, enter the bonus details. Include the bonus amount, when it should be paid, and how often (for example, yearly).

23. Select whether the employee will get a commission.

    • If yes, enter the commission details. Include the amount, the payment date, and eligibility requirements (for example, with every sale).

      • Select the checkbox to acknowledge that Remote will not be liable for claims or losses from the commission or bonus plan.

24. Review the Estimated cost to employ information. 

25. Click Save and continue.

    • If you click Save and exit, your draft will be saved on the People page in the Onboarding tab.

26. Enter your company’s business description.

27. Include a detailed job description with the top three responsibilities.

    • There’s a 100-character minimum and a 5,000-character limit.

28. (If applicable) Enter any training requirements.

29. Select the job’s experience level. This is the experience required for the job, not their overall experience level. Choose whichever option fits best. It does not need to align with your company’s levels, but this is a requirement for some employment contracts.

    • Level 2: Entry level

    • Level 3: Associate

    • Level 4: Mid to senior

    • Level 5: Director

    • Level 6: Executive

30. (If applicable) Enter a probation period. Enter a value between 0 and 6 months (the legal maximum).

    • A probation period allows your company to see if a new employee is a good fit for the job (and if the job is right for them). It's usually easier to dismiss an employee during this time.

31. Tell us if you want to include a non-compete clause. This clause means that your employee cannot work with your competitors for a specified period after they leave.

    • If yes, enter the number of months the clause should last. Industry standards are 6 or 12 months.

32. Tell us if you want to add a non-solicitation clause. This clause means employees cannot solicit your customers after they leave.

    • If yes, enter the number of months the clause should last. Industry standard is 12 months.

33. Learn about offering benefits in the country you chose. Find more information in our country-specific resource table. 

34. Select if this employee should have an Unlimited or Fixed paid time off policy.

    • If fixed, enter the paid time off days they should receive. We recommend at least 20 days.

    • Learn about country-specific time-off requirements in our resource table. 

35. Click Save and continue.

36. Review the details. If you need to edit anything, go back. If everything looks correct, proceed.

37. Click Invite International.

    • We’ll invite the employee to Gusto to review and accept their employment details.

      • If they do not make progress in a few days, we’ll send you both a reminder. 

    • The invited employee will appear in the Onboarding tab of the People page.

After you invite the employee

We’ll invite the employee to review and accept the employment details in Gusto. If they request changes, we’ll email you. 

After they accept the employment details, Remote will invite them to create an account and finish the onboarding process. They’ll need to:

• Set up their employee profile

• Upload documentation

• Verify their identity

• Choose their benefits

• Add their bank details

If they do not complete these steps before the start date, you’ll need to choose a new start date. 

If the employee requests changes

Review the changes with them directly. After you agree, we recommend confirming them by email. Then:

• Update their employment details in Gusto.

• We’ll email them the updated employment details to accept.  

When the employee gets their first paycheck

The first paycheck depends on your new hire’s start date and whether payroll runs twice a month or monthly:

• Semi-monthly (twice a month) payroll schedule:

  • If your new hire completes all onboarding tasks and starts by the 7th of the month, their first payday will be on the 15th.

  • If your new hire completes all onboarding tasks and joins by the 21st of the month, their first payday will be on the last day of the month.

• Monthly payroll schedule:

  • If your new hire completes all onboarding tasks and joins by the 11th of the month, Remote runs an off-cycle payroll that pays out on the 10th of the following month.

How admins update details depends on whether the employee has already accepted the employment agreement.

Before the employee accepts the agreement

If you need to update employment details before the employee accepts them, or if the employee requests a change, review the changes with them directly. After you agree, we recommend confirming them by email. 

Then, update the details:

1. Sign in to Gusto.

2. Go to People.

3. Click the Onboarding tab.

4. Under the employee’s Actions column, click the three-dot menu. 

5. Click Update information. 

6. Edit the necessary details and complete the flow. 

7. Click Save updates.

We’ll send an email for them to review and accept the new employment details. 

After the employee accepts the agreement

Non-US employees need to update this information in their Remote account:

• Full name

• Preferred name

• Pronouns

• Birthday

• Phone number

Admins can update most other details in Gusto. Changes to contract details require an updated contract. Remote may need to approve these changes, and the employee must sign them.

To update non-US employee details in Gusto:

1. Sign in to Gusto.

2. Go to People.

3. Select the employee.

4. Toggle between the Job, Pay, and Personal tabs to find the information you need to change.

5. Click Edit. Leave unchanged information as-is. 

   • If you edit contract details (like salary, job title, or job description), you need to enter a reason for the change and the effective date.

6. Make the changes and click Save (or Continue).

7. (If applicable) Review the proposed changes. If you need to make edits, click Edit or Back. When everything looks good, click Submit changes.

Future changes will only be visible to your employees in Remote on the effective date (and when Remote approves the change, if needed).

Admins can view future-dated changes in Gusto. Go to the employee’s profile and review the Compensation section.

Remote fully manages payroll for your EOR (Employer of Record) employees. Every month, Remote handles all non-US payroll, HR, compliance, and tax paperwork automatically on a set schedule.

• Remote pays EOR employees on a monthly or semi-monthly basis, depending on the country.

You’ll see upcoming payrolls in Gusto when you go to Pay, and then scroll to More upcoming payrolls. 

Review your non-US payroll settings in Gusto

To review your non-US payroll settings in Gusto:

1. Sign in to Gusto.

2. Go to Pay.

3. On the top right, click Settings. 

4. Scroll past the US payroll info to find the settings for the non-US countries where you have employees.

You cannot change these settings. Remote sets non-US employees up for automatic payrolls. Remote pays them monthly or semi-monthly, depending on the country.

View non-US payments in Gusto

To view non-US payments in Gusto:

1. Sign in to Gusto.

2. Go to Pay.

3. On the top right, click View pay history.

4. Click the Non-US payrolls tab.  

   • We separate non-US payrolls by pay period, country, payroll type, debit date, and amount.

5. Click on the pay period date range to get more details. 

6. Review the summary and scroll down to see company costs and a cost breakdown by employee.

   • As a reminder, Remote only pays employees in the local currency.

Your non-US employees track and submit their work hours in Remote. Admins review and approve or decline the hours in Gusto. 

Review non-US employee timesheets in Gusto

To review non-US employee timesheets in Gusto:

1. Sign in to Gusto.

2. Go to Time & Attendance.

3. Click Time tracking. 

4. Under Non-US employee timesheets, click Review.

   • The page shows all non-US employees who submitted hours in Remote.

5. Under the employee’s Actions column, click the three-dot menu.

6. Click View timesheet.

7. At the top of the popout screen, confirm the:

   • Employee name

   • Week the hours were worked

   • When the approval is due by

   • Approval status

8. Review the summary of hours. Learn more about additional pay you may see submitted with work hours below.

   • Admins and managers cannot edit timesheets for non-US employees.

9. At the top-right of the popout screen, click Reject or Approve. You can also approve or reject hours from the Actions column on the page that lists all non-US employee timesheets.

   • If you reject: We’ll ask why ( employees will see this), and then you need to click Submit.

   • If you approve: You cannot undo the approval of non-US employee timesheets.

After you approve, the hours (and related wages) will be included on the next payroll. 

Additional pay in non-US employee timesheets

All non-US employees are salaried. However, some regions, like the Philippines, have labor laws that require additional pay for overtime, night shifts, and holiday work. You can review and approve these additional hours in Gusto before payroll runs.

Additional pay example for the Philippines

Employees in the Philippines get additional pay for work beyond standard hours: 

• Overtime pay

  • Employees must be paid an additional 25% of their hourly rate for work beyond 8 hours in a day.

• Night differential

  • Employees working between 10pm and 6am must receive an additional 10% of their hourly rate.

• Holiday pay

  • Employees who work on a regular holiday must receive 200% of their daily rate for the first 8 hours. Work beyond 8 hours on a holiday requires an additional 30% of their hourly rate.

You’ll see these additional pay types when you review timesheets in Gusto.

Admins can create, view, accept, or reject non-US employee expenses.

Expenses may work differently for non-US employees :

• We automatically approve expenses you create for non-US employees.

  • Employees must attach receipts to submit an expense.

• You cannot edit, unapprove, or delete an expense for a non-US employee in Gusto. 

  • For expenses that look incorrect, reject them and create them again. 

• Expenses will be applied to upcoming payrolls based on when you approve them.

• Some expense categories stay “on” because employees see those options in their Remote expense dashboard.

• Expenses for non-US employees do not move to the Paid tab of the Expenses page. To confirm we paid an expense, check the employee’s paystubs.

To learn how to manage your expenses in Gusto, go to our article with expense reimbursement instructions. 

Non-US employees create time off requests in Remote. You review and approve or decline them in Gusto.

 Non-US employees must create time off requests in Remote

When a non-US employee creates a time off request in Remote, they choose from a list of country-compliant time off types. After they submit the request, you’ll get an email to review it in Gusto. You can then approve or decline it.

• Important reminder: Time off policies for non-US employees differ from those of US employees.

  • You cannot create, edit, or add non-US-based employees to time off policies in Gusto.

    • The person who onboarded the non-US employee has already set a predetermined balance for “Paid Time Off.” Remote manages all other types of time off balances (like sick time). 

  • Non-US employees can check their time off balances in Remote. If you need to check the balance on their behalf, you can do so after they submit a request.

    • Contact us if they have not yet submitted a time off request. To contact us, sign in to your Gusto account and click the help icon in the top-right corner of the page.

Learn more about country-specific types of leave using the resources in this table. 

Approve or decline time off requests in Gusto

When a non-US employee creates a time off request in Remote, they can view their available balance for each policy.

To approve or decline the request:

1. Sign in to Gusto.

2. Click Time & Attendance.

3. Select Time Off.

4. From the Time Off Requests tab, click View next to the employee’s time off request.

   • If the employee is on a Fixed paid time off plan, you’ll see the remaining balance available.

     • Employees can always request time off, even if they have, or will have, a negative balance.

   • If the employee is on an Unlimited Paid Time Off plan, you’ll see “N/A” for the remaining balance on the request.

5. Approve or decline the request.

   • If you decline, enter a note explaining the reason.

You can add extra pay for non-US employees, including signing bonuses, monthly bonuses, and commissions. 

Signing bonuses

You can add a signing bonus when you add your non-US employee in Gusto. This amount will be automatically added to the first or second payroll, depending on payroll cutoff dates.

Add a one-time or recurring bonus or commission

Bonuses or commissions added for employees outside the US will be added to the next eligible payroll (depending on when you add them). Review payroll cutoff dates here. 

Important: You can only add one of each type—bonus and commission. After you add them, you cannot add another bonus or commission until the current one expires or gets fully paid out.

To add a one-time or recurring bonus or commission:

1. Sign in to Gusto.

2. Go to Pay.

3. On the right, click Run an extra pay payroll.

   • You can also add bonuses or commissions by going to the employee profile and clicking Additional earnings in Pay.

4. Add the bonus payroll details:

   • Tell us why you’re running this off-cycle payroll.

   • Select which non-US employee(s) will receive the bonus.

   • Choose what period this payment applies to.

   • Choose when the team should be paid.

   • Provide a name for this payroll (optional).

5. Click Continue.

6. Review your submission and click Create payroll.

You can view the additional earnings details in the employee’s profile under Pay until the bonus expires. You can also delete payments from this location. However, if a payment is already processing, it may be too late to cancel. 

Contact us if you have any issues. To contact us, sign in to your Gusto account and click the help icon in the top-right corner of the page.

Add a recurring reimbursement

Use this process to reimburse non-US employees for expenses like mobile phone charges, travel expenses, and other related costs. Reimbursements are paid out monthly, on the first payroll of that month.

You can only add one of each type of recurring reimbursement:

• Cell phone

• Health reimbursement arrangement

• Other reimbursement

After you add any of these types, you cannot add another recurring reimbursement of the same type until it expires or gets fully paid out.

To add a recurring reimbursement:

1. Sign in to Gusto.

2. Go to People.

3. Select the non-US employee.

4. Go to the Pay tab.

5. Click + Add recurring reimbursement.

   • Select the employee who will get the reimbursement.

   • Choose the reimbursement type:

     • Cell phone

     • Health reimbursement arrangement

     • Other reimbursement

   • Add a description.

   • Enter the amount in the local currency.

   • Choose if the pay type should be gross or net.

   • Select the pay frequency: one-time or monthly. 

     • One-time: Choose the effective date. The reimbursement will be included on the next payroll after this date, depending on the payroll cutoff dates.

     • Monthly: Choose the effective date and whether there should be a set number of payments. 

       • If No, the reimbursement will continue to be paid monthly until you delete it.

       • If Yes, the reimbursement will be paid that many times and then stop.

     • The effective date determines when the first reimbursement is paid, and the following payments will be made monthly. 

You can delete payments from the employee’s Pay tab. However, if a payment is already processing, it may be too late to cancel. 

Contact us if you have any issues. To contact us, sign in to your Gusto account and click the help icon in the top-right corner of the page.

Admins can view their non-US employees’ paystubs in Gusto. Your employees can only view their payslips in Remote.

To view paystubs for non-US employees:

1. Sign in to Gusto.

2. Go to People.

3. Select the employee.

4. On the right, in the Paystubs section, locate and view paystubs.

Remote provides paystubs for non-US employees.

Only admins can view notes. Non-US employees cannot see them.

To add notes to a non-US employee’s profile:

1. Sign in to Gusto.

2. Go to People.

3. Select the non-US employee.

4. Go to the Notes tab.

5. Click Add note.

6. Write your note and click Save.

After you upload a document in Gusto, non-US employees can sign in to Remote and view the file. 

To upload a document in Gusto:

1. Sign in to Gusto.

2. Go to People.

3. Select the non-US employee.

4. Find Documents.

5. On the top right, click Add document.

6. Give your document a short 2-3 word description (like Employment agreement). Your employee will see this name when they view the file in Remote.

7. Click Upload or drag and drop the file.

8. Click Save.

Expand the sections to learn how to renew benefits for your non-US employees. For now, you can only renew benefits for employees in Canada and Ireland.

You start the dismissal process in Gusto, but our partner, Remote, completes these requests for non-US employees. Remote reviews can take up to 5 business days, or longer, depending on the circumstances.

Submit a dismissal request

To submit a dismissal request:

1. Sign in to Gusto.

2. Go to People.

3. Click the name of the non-US employee you need to dismiss.

4. In the Work tile, under the start date, click Dismiss.

5. Review the dismissal process for non-US employees and click Continue.

6. Fill out the employee communication details and click Continue.

7. Fill out the dismissal details and click Continue.

8. (If applicable) Review the employee’s paid time off balances. Confirm they’re correct and click Continue.

9. Review all dismissal details for accuracy. When you’re ready, click Submit dismissal request.

Remote will email you in the next 1-2 business days. 

Learn how non-US employee payroll is funded and invoiced, when employees get paid, and where to find their invoices.

How non-US employee payroll is funded

Funding and invoicing for non-US employee payroll work differently from those for US employees because our partner, Remote, powers them.

Here’s how it works in two steps:

1. Pre-funding invoice: At the start of each month (around the third working day), Remote sends an estimated payroll invoice to Gusto for the full month (no matter how many pay periods there are). By the fifth of the month, we’ll debit that amount from your account.

   • We sometimes call this a pre-funding invoice.

2. Reconciliation invoice: The following month (around the fifth working day), Remote calculates the actual payroll amount for the previous month.

   • If there’s a difference (because of exchange rates, time off, expense reimbursements, bonuses, or new hires), we’ll either credit or debit your account to balance it.

Use Gusto's calendar to view the estimated dates we’ll invoice your company.

EOR management fee

We bill your EOR management fee through your normal Gusto invoicing process. It appears on your monthly Gusto invoice in arrears.

When non-US employees get paid

Your employee’s paystub will be available in Gusto on payday. We’ll make sure payment reaches your non-US employee’s bank by the end of the business day in their local time.

Find non-US employee payroll invoices in Gusto

To find non-US employee payroll invoices:

1. Sign in to Gusto.

2. Go to Pay.

3. On the top right, click View pay history. 

4. Click the Non-US payroll tab. 

5. Select an invoice. Learn more about each invoice type above.

Remote pays non-US employees in the local currency. We bill you in USD. 

As of July 5, 2025, we began billing for required trainings and health checks through your regular Employer of Record (EOR) invoice. Our EOR partner, Remote, handles these services. Certain countries legally require them.

These trainings and health checks help you:

• Follow country labor laws

• Create safer, more inclusive workplaces

• Avoid legal or financial penalties

When you’ll be charged

Billing started on July 5, 2025, but not all services will happen right away. You’ll see charges on your EOR invoice as each service takes place. Timing depends on:

• The employee’s country

• Their hire date

• Local legal requirements

Requirements and fees by country

Country

Type

Description

Fee per employee

How Often

UK

Training

Anti-Harassment Training

$8.00 USD

Annually

Brazil

Training

Diversity, Equity & Inclusion

TBD

Annually

Health Check

Occupational Health Exam

R$240.00 BRL

Annually

Canada

Training

Anti-Harassment Training

$10.25 USD

At hire (all), yearly in BC & ON

Mexico

Training

Safety Training

TBD

One-time at hire

Portugal

Training

Safety + Development

TBD

Annually

Health Check

Occupational Health Exam

€30.00 EUR

Annually

Spain

Training

Safety + Development

€30.00 EUR

Annually

Australia

Training

Anti-Harassment Training

$10.25 USD

At hire + every 2 years

Choose the option that matches your situation.