Change your Gusto plan or view pricing
This article is for admins who want to review Gusto’s plans and pricing or change their plan.
Interested in Gusto? Check pricing and promotions for all Gusto plans — current offers are available only to new customers.
Review our plans and pricing from your Gusto account and upgrade or downgrade at any time. When you go to change your plan, you can also schedule a call with an advisor to discuss your options.
To compare plans outside your Gusto account, visit our plans and features on Gusto.com. Simple plan customers can add on specific features in Gusto.
Find how much you pay for your current plan on your Gusto invoice.
You can change your plan once per month. When you upgrade, you get access to more features instantly, and we apply your new pricing to the current month.
To change your plan in Gusto:
In the left menu, click your company name.
Under Settings, click Plan & billing.
In the Gusto billing section, click Change plan.
Review and compare your plan options. You can also click Schedule a call with a platform advisor at the top of the page to discuss the options.
Under the price of the plan you want, click Choose plan.
When you upgrade, your plan starts immediately. When you downgrade, your plan starts at the beginning of the next billing period (the first of the month).
If you have the “Priority support and HR services” add-on: When you downgrade or cancel your account, you lose access to the HR Resource Center.
To keep copies of your tickets and documents in the HR portal, save them before your downgrade or cancellation takes effect.
If you choose the Premium plan, we will not upgrade or bill you for Premium until you’ve discussed the plan and pricing with a member of our team. Click Contact us under the plan’s pricing, then Schedule a call.
On the next page, choose any add-ons.
Review the plan details, let us know your reason for switching plans, and click Confirm.
Use contractor-only plans when you do not need to pay W-2 employees. This plan only supports US independent contractors who need a 1099-NEC. These accounts cannot have any pre-existing or dismissed W-2 employees.
Requirements for downgrading to a contractor-only plan
To downgrade, your account must meet all these requirements:
You have not onboarded any W-2 employees in Gusto.
You have not verified any W-2 employee bank accounts.
When we verify a bank, we send test deposits and create an employee record that cannot be deleted.
You have not submitted any payrolls for W-2 employees (including historical payrolls from previous providers).
You have not entered any state tax information.
If you meet all these requirements, contact us for the next steps. To contact us, sign in to your Gusto account and click the help icon 
in the top-right corner of the page.