View your Gusto billing invoice and details

1. Head to the Settings section on the left-menu of your admin account —you may need to scroll to find this section.
2. Click the Plan & Billing tab.
   
   • If you don't see this, the primary admin may need to update your permissions. 
3. View the Gusto Billing section to see your payment plan and next invoice.
4. Click See All Invoices to view your payment history.
5. Click View Invoice to check out the invoice for a particular month.

The first page of your invoice will be a summary of your charges. The second page will include an itemized list of charges. Additional detail about your billing invoice can be found below.

Not running payroll for a short term?

If you don't need to run payroll for a short period of time but plan to run payroll again in the future, we recommend keeping your Gusto account active. You'll receive your invoice each month and we'll continue to process your required tax payments and filings.

When you're ready to run payroll again, your account will be ready for you.

You can view your Gusto bill from the Settings section of your account. You'll receive a Gusto invoice on the 1st of the month for the previous month (i.e. you'll receive an invoice on January 1 for the month of December), then we'll debit your company bank account one business day after that. 

The debit will include:

• Your base fee.
• A charge for each active employee—if an employee is active in your account (any employee who is not dismissed), even if they were not included on payroll for the month, they will be included as part of your invoice.
  • Dismissing employees: if you're no longer paying an employee, make sure to dismiss them from your account. Once you dismiss an employee, they won't appear on the invoice for the following month.
    • If you dismiss someone during the calendar month of the invoice, they'll be included on that month's invoice still.
• A charge for each contractor that was paid in the month, this includes payments processed for "historical" pay dates. 
  • If a contractor was not paid in a given month, they will not be included in your monthly invoice.
• (If applicable) Debit failure fees: If sufficient funds were not available when Gusto debited your bank account, a $100 debit failure fee will be added to your invoice. You'll see this fee on your invoice at the end of the month in which the failure occurs. To avoid debit failure fees, make sure sufficient funds are available by 4:00 pm Pacific on the debit date.
• You may see additional charges for other Gusto add-ons or things like state sales tax—more information can be found in the dropdowns below.
  • Leave us a comment if you see a charge for something on your bill and would like more information about it.

We'll initiate 3 separate debit transactions from your company's bank account after each payroll is submitted:

• One for employee pay (who are being paid by direct deposit)
• One for your employee reimbursements
• One for all payroll taxes

These transactions will happen at the same time, 3 business days before payday. Employee pay and reimbursements will be submitted for direct deposit payments, and we'll send your payroll tax amounts to the applicable state and federal agencies.

You may also see debit transactions from your company's bank account for:

• Contractor payments
• Monthly invoices
• Historical tax payments

You can run reports to view bank transactions and to see which taxes we've paid on your behalf. Check out this list of the types of reports you can run.

Bank codes related to debits and/or credits from Gusto  

Code Transaction Type EBV Electronic Bank Verification - Credit Test Transaction NET Debit Net Pay TAX Debit Tax CON Credit Contractor Pay ICD International Contractor Pay HPT Debit Historical Payroll Taxes BBV Bank Verification Debit BVC Bank Verification Credit FRP Credit Flex Repayment (Modern Bank) FPP Credit flex pay principal (Modern Bank) FPF Credit flex pay fee (Modern Bank) TLR Credit Tax Liability Refund  CSC Credit Child Support Garnishment REM Debit Reimbursement TCD Debit Tax Correction FEE Debit Payroll Fee CND Debit Contractor Pay RFD Debit Refund PDR Debit Employee Wages DDR Debit Donation CSD Debit Child Support Garnishment  DOV Debit Overpayment FPD Flex Pay Debit (Modern Bank) PAY Credit Employee Pay INV Credit Payroll Fee - Invoice Refund SAV Credit Employee Savings CRF Credit Contractor payment refund DCR Credit Donation PAR Credit wages refund TRC Credit Tax Refund TAX DEP Tax Department Payment IEE Credit Internal Error Expense (concessions) TXP Credit Tax TPI Credit Tax Penalty WPF Wire Payment Fee ITC Credit Internal Transfer Contractor Pay ITE Credit Internal Transfer Employee Pay ITT Credit Internal Transfer Tax Payment ITF Credit Internal Transfer Fees and Penalties ITV Credit Internal Transfer Verification ITI Credit Internal Transfer Invoices ITO Credit Internal Transfer Other ITP Credit Internal Transfer Overpayment ITG Credit Internal Transfer Child Support Garnishment COV Credit Overpayment PRS Credit Partner Revenue Share

Gusto is required to collect and remit sales tax on your Gusto product subscription in certain states—view the full list of required states and/or cities that Gusto is required to collect and remit sales tax in at the end of this dropdown.

Filing address determines tax rate

Sales tax on services like Gusto’s varies by jurisdiction. If a jurisdiction considers any of our products as taxable, we’re required to collect and remit sales tax.

The company filing address stored in Gusto is used to determine the tax rate, and the tax charged will appear as a separate line item on your monthly invoice.

If you are a Gusto Partner, your clients may be charged sales tax on their Gusto subscription based on their filing address stored in Gusto.

Tax exempt organizations

Some, but not all charitable, religious, scientific, or educational organizations may be exempt from sales tax.

If you're a Gusto customer and would like to apply for sales tax exemption, please contact our Care team at (800) 936-0383.

Gusto partners with Avalara who will be validating tax exemption certifications on your behalf. Exemption validation typically takes 5-7 business days. If your application is approved before the end of the month, you will not be charged sales tax for the month, or months thereafter, so long as Gusto has valid proof of exemption as permitted by applicable law.

Sales tax jurisdictions - based on company filing address

States

• Alabama
• Arizona
• Colorado*
• Connecticut
• Hawaii
• Illinois*
  • Chicago
• Kentucky
• Maryland
• Massachusetts
• Minnesota
• New Mexico
• New York
• Ohio
• Pennsylvania
• Rhode Island
• South Dakota
• Tennessee
• Texas
• Utah
• Washington
• West Virginia
• District of Columbia (DC) 

*In applicable jurisdictions only. 

Annual fee

$200—this covers any and all tax-advantaged account(s) you may offer. 

• For example: if you offer just an FSA, it's $200/year. If you offer an FSA, HSA, and commuter benefits, it's still $200/year. 

Monthly fees per enrollee—covered by the company

An active enrollee is an employee with an active benefit that month or an employee within a run out period.

• FSA and DCFSA 
  • The $4 covers employees enrolled in one or both of these.
• $4 per month for each participating employee
• $20 a month minimum—the equivalent of 5 employees
• Commuter
• $4 per month for each participating employee
• $20 a month minimum—the equivalent of 5 employees
• HSA
• $2.50 per month for each participating employee
• No minimum

Billing examples

• An employee is enrolled in a FSA and a DCFSA
  • You’ll only see one $4 charge that month for this employee.

• An employee is enrolled in a FSA, DCFSA, and commuter benefits
  • You’ll see an $8 charge for that month for this employee ($4 for the FSA/DCFSA bundle and $4 for the commuter benefits).

• An employee is enrolled in an FSA, commuter benefits, and a HSA
  • You’ll see a $10.50 charge for that month for this employee ($4 for the FSA, $4 for commuter benefits, and $2.50 for the HSA)

Other transactions

To manage the accounts, you’ll also see up to two $1 test debits under MBI/Med-I-Bank. If you offer an HSA, you’ll see an additional $0.01 test debit.

Broker integration pricing

Pricing and availability depend on which Gusto plan you’re on:

• Simple: Not available on Simple.
  • Upgrade to Plus to use the broker integration. 
• Plus: $6 per eligible employee per month.
  • This fee applies to businesses who integrate with external brokers only—you can use Gusto as your broker and pay no additional cost with your monthly plan pricing.
• Premium: No additional cost to your Premium monthly plan pricing.

Add-ons

• COBRA administration: $30 per company per month
• ACA filings: $1,250 per year
  • More info about the ACA here.
• Tax-advantaged accounts

If you’ve set up Google Workspace billing with Gusto, your Gusto monthly invoice includes a line item for your Google Workspace account. Pricing and availability depend on which Google Workspace plan you're on.

Here’s how to view your Google Workspace invoice details in Gusto:

1. Sign in to your Gusto admin account.
2. Go to the App directory.
3. Select Google Workspace.
4. Choose the Billing tab.

Once you’re on the Billing tab, here’s how to understand the billing info: 

• Current plan: This is the Google Workspace plan you’re subscribed to. 
• Account status: The current status of your account and the effective date of that status.
  • Click Change plan to view other Google Workspace plans and pricing.
• Payment plan: Your plan’s price per user per month.
• Payment period: 
  • Flexible/Monthly Plan: You’re billed monthly for each user account. You can add and remove accounts at any time and pay only for the accounts you have during that month. You can cancel service at any time without penalty.
  • Gusto does not support Annual/Fixed-Term Plans at this time. Read more about payment plans in Google’s Help Center
• Licenses: The number of active licenses (also known as seats) on your account. When you add or remove users, their cost is prorated for that month.
• Next billing date: The date your next invoice will be due.