The information below pertains to your Gusto billing invoice if you're a current customer—if you're looking for the general pricing for Gusto plans, click here. If you're an accountant firm partnered with Gusto, click here to learn more about the firm's billing.
You'll be billed for health insurance by your insurance carrier, which you need to pay each month outside of Gusto. For questions about health insurance invoices, please reach out to your carrier directly. If you're an accounting firm partnered with Gusto, click here to learn more about the firm's billing.
Note: If you have multiple bank accounts set up, Gusto will debit your company's invoice from the default bank account on file at the time we bill you.
The first page of your invoice will be a summary of your charges. The second page will include an itemized list of charges. Additional detail about your billing invoice can be found below.
Not running payroll for a short term?
If you don't need to run payroll for a short period of time but plan to run payroll again in the future, we recommend keeping your Gusto account active. You'll receive your invoice each month and we'll continue to process your required tax payments and filings.
When you're ready to run payroll again, your account will be ready for you.
You can view your Gusto bill from the Settings section of your account. You'll receive a Gusto invoice on the 1st of the month for the previous month (i.e. you'll receive an invoice on January 1 for the month of December), then we'll debit your company bank account one business day after that.
The debit will include:
We'll initiate 3 separate debit transactions from your company's bank account after each payroll is submitted:
These transactions will happen at the same time, 3 business days before payday. Employee pay and reimbursements will be submitted for direct deposit payments, and we'll send your payroll tax amounts to the applicable state and federal agencies.
You may also see debit transactions from your company's bank account for:
Gusto is required to collect and remit sales tax on your Gusto product subscription in certain states—view the full list of required states and/or cities that Gusto is required to collect and remit sales tax in at the end of this dropdown.
Sales tax on services like Gusto’s varies by jurisdiction. If a jurisdiction considers any of our products as taxable, we’re required to collect and remit sales tax.
The company filing address stored in Gusto is used to determine the tax rate, and the tax charged will appear as a separate line item on your monthly invoice.
If you are a Gusto Partner, your clients may be charged sales tax on their Gusto subscription based on their filing address stored in Gusto.
Some, but not all charitable, religious, scientific, or educational organizations may be exempt from sales tax.
If you're a Gusto customer and would like to apply for sales tax exemption, please contact our Care team at (800) 936-0383.
Gusto partners with Avalara who will be validating tax exemption certifications on your behalf. Exemption validation typically takes 5-7 business days. If your application is approved before the end of the month, you will not be charged sales tax for the month, or months thereafter, so long as Gusto has valid proof of exemption as permitted by applicable law.
*In applicable jurisdictions only.
$200—this covers any and all tax-advantaged account(s) you may offer.
Monthly fees per enrollee—covered by the company
In order to manage the accounts, you’ll also see up to two $1 test debits under MBI/Med-I-Bank. If you offer an HSA, you’ll see an additional $0.01 test debit.
Broker integration is available on Complete, Concierge, and Select plans only—if you use an external broker, the benefit administration fee below will apply. You can use Gusto as your broker and pay no additional cost with your monthly plan pricing.
Benefits administration price
$6 per eligible employee per month